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Customer Service Advisor - Part-time Evenings, Pontypridd
Client:
EE
Location:
Pontypridd, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Views:
4
Posted:
06.06.2025
Expiry Date:
21.07.2025
Job Description:
Salary: £25,087.00 pro-rata rising to £25,684.00 pro-rata after 8 months in role, plus uncapped commission
Location: Merthyr Tydfil Contact Centre
Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH
Are you someone with a wealth of life experience that can help navigate challenging situations? This could be resilience from raising a family or life skills built from building relationships. If so, you have transferable skills to succeed in a Customer Service Billing role with EE.
Join our Billing Team in Merthyr. We need people to speak with customers over the phone about their accounts, listen to their needs, and work together to find the best outcomes.
This role offers flexibility, including scheduling your own breaks, banking time, and occasional home working, to support your personal commitments.
What’s in it for you?
* Starting hourly rate of £12.82, plus incentives and bonuses
* Discounts on EE & BT products, including mobile and broadband
* Access to a 24/7 online GP for you and your immediate family
* Market-leading paid carer’s leave, up to 2 weeks
* Family leave: 18 weeks full pay and 8 weeks half pay in the first year
* Support for career development and growth
* Volunteering days to give back to your community
* Optional private healthcare and dental coverage
We offer a great team culture, support, and tailored training to help you build a lasting career. What are you waiting for?
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