Customer Support Technician An exciting opportunity for a Customer Support Technician to provide expert technical assistance and high-quality after sales support. Up to £30,000 pa basic salary Office based (B76 area) About us Centre Tank Services is an established market leading fuel handling equipment supplier. We are looking for a Customer Support Technician who will be the first point of after sales contact for all customers, responding to queries, providing technical support, troubleshooting, and resolving issues effectively. Duties & responsibilities * Provide first-line technical support to customers via phone, email and in person. * Respond promptly and professionally to aftercare queries, issues and complaints. * Troubleshoot technical issues. * Carry out diagnostic work on returns. * Provide customer guidance on correct operation and maintenance. * Allocate engineer jobs and liaise with engineers. * Provide installation planning and support. * Respond to warranty and repair queries and product strip down. * Assist with custom pump builds. * May be required to travel to customer site to demonstrate / diagnose / assist with equipment. Skills & experience * Technical background or hands-on experience in engineering or similar field. * Previous experience in customer service roles. * Self-motivated, able to prioritise and manage own time effectively. * Desire to learn and develop. * Inqu...