Job Overview
Our team is the best in the industry – is it time for you to join us? GAP Pump & Power Services Division provides advice, servicing, maintenance and repair for generators, dewatering and sewerage pump applications, including a large range of hoses, settlement tanks and water processing solutions.
As the first point of contact at our depots, Hire & Sales Coordinators (HSC) play a pivotal role in driving our business success by building strong customer relationships, understanding their hire needs and ensuring we can meet them. The Mobile Hire & Sales Coordinator will provide holiday, absence and staff shortage cover at depots within the region.
This is a challenging, fast‑paced and rewarding role that provides a fantastic platform to grow and progress into management within GAP Group.
Please note this is a mobile role involving regular night stays. The role will cover between Scotland and Northern England and therefore we are flexible on the suitable candidate's location.
Typical Day
* Processing all hire desk administration including customer and supplier queries
* Managing approx. 40-50 incoming and outgoing hires per day
* Ensuring sufficient stock levels to meet customer demand and maximise sales opportunities
* Load checking vehicles and working effectively with the depot team of drivers and fitters
* Resolving customer complaints and supplier issues efficiently
About You
* Previous experience of working within a high‑volume hire desk role is essential
* Excellent customer service skills with a focus on increasing sales
* Effective communicator with strong organisational skills and attention to detail
* Proficient IT skills with working knowledge of MS Office including Outlook and Excel
* Full driving licence
* Strong team player with the ability to work to own initiative
Benefits
* Competitive salary and bonus scheme
* Company car
* Up to 25 days annual leave plus bank holidays
* Option to buy up to 5 days additional leave
* Contributory pension scheme
* Life assurance
* Employee welfare fund (company‑funded social events)
* Cycle to work scheme
* Health and wellness (well‑being hub, employee assistance helpline, annual flu jab)
GAP GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER
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