Are you someone who thrives on delivering exceptional customer service while balancing cost effectiveness? Do you love co-ordinating several stakeholders and communicating effectively to ensure proactive management of claims? Due to continued growth,were looking for Desk based Loss Adjuster to join our specialist team. This is more than just a desk-based role its a chance to make a real difference to peoples lives when they need it most.
About the Role
As a Desk based Loss Adjuster, youll be at the heart of our response to building-related damage caused by escape of water, fire, flood, or Impact etc acting as claim owner for customers and suppliers. Youll manage household claims up to £50,000, taking full ownership from instruction through to settlement. This is a role that requires both technical acumen and empathy balancing cost-effective solutions with exceptional customer care.
Youll be part of a close-knit team, working virtually but collaboratively, supported by field-based colleagues (acting as your eyes on site) and a trusted supplier network. Your ability to interpret scope of works, building pathology, and coordinate multiple stakeholders will be key to delivering timely, high-quality outcome...