Warehouse Supervisor Location: Aston Clinton, HP22 5WJ Reporting to: Warehouse Team Manager About the Role We are looking for a proactive and hands-on Warehouse Supervisor to oversee shift operations and ensure efficiency, accuracy, and excellent customer service across all warehouse activities. This is a key leadership role where you will lead, motivate, and support a team of operatives, acting as the first point of contact for operational issues. Youll play an important role in maintaining a safe, productive environment while driving continuous improvement and supporting business growth. Key Responsibilities Operations & Performance Oversee daily warehouse operations to maximise efficiency using the WMS Monitor productivity and ensure alignment with operational targets Plan workflows, staffing levels, space utilisation, and equipment layout Pick, pack, and dispatch orders accurately in line with quality standards Coordinate safe loading and unloading of vehicles Maintain stock accuracy through effective receiving and picking processes Support cycle counts, stock takes, stock transfers, and consolidation Provide clear and accurate end-of-shift handovers Leadership & Team Development Lead, coach, and motivate team members to achieve performance targets Train staff to resolve day-to-day operational challenges Induct new and temporary employees effectively Deliver KPI-based feedback and performance reviews Support investigations and disciplinary processes (including note-taking) Manage staffing levels, absence, and leave requests in line with policy Continuous Improvement & Systems Act as a super user of the WMS to drive operational efficiency Identify inefficiencies and implement improvements Collaborate with Team Managers to analyse performance and enhance productivity Health, Safety & Compliance Promote and enforce health and safety standards and legal compliance Conduct pre-shift checks and walk and talk handovers Ensure MHE checks are completed before use Monitor equipment usage and ensure MHE is charged and maintained Secure the warehouse at the end of each shift Communication & Collaboration Liaise with account managers and admin teams to resolve issues efficiently Work collaboratively with other supervisors and managers Maintain high housekeeping standards across the warehouse Additional Duties Carry out any other reasonable duties as required Skills, Knowledge & Experience Essential Proven experience in a warehouse supervisory or team leadership role Strong understanding of warehouse operations and procedures Excellent leadership, communication, and interpersonal skills Confident managing performance and delivering direct feedback Strong problem-solving and decision-making abilities Continuous improvement mindset Good knowledge of warehouse health and safety regulations Proficient in Microsoft Office and Warehouse Management Systems (WMS) Qualifications Valid MHE licences (Aisle Master, Counterbalance, PPT) Experience managing MHE fleet and users (preferred)