Food and Beverage Operations Manager
This is an exciting opportunity to take on a leadership role in managing multiple food and beverage outlets. As a key member of our team, you will be responsible for ensuring exceptional service and guest experiences. Your leadership skills will be put to the test as you motivate and support your team to deliver top-tier results.
Key Responsibilities:
* Team Leadership: Lead and develop a high-performing team that delivers excellent service and achieves targets.
* Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
* Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
* Resource Management: Oversee team scheduling, resources, and budgets to maximise efficiency and meet business needs.
* Compliance and Safety: Ensure all operations comply with health and safety regulations and company policies.
Requirements:
* Proven experience in roles such as Duty Manager or Store Manager within the food service or retail industry.
* Strong leadership and communication skills.
* Ability to work in a fast-paced environment while maintaining attention to detail.
* Exceptional customer service and problem-solving abilities.
* Knowledge of health and safety regulations.
* Strong organisational and multitasking skills.
What We Offer:
* An attractive salary and annual bonus opportunity.
* On-site accommodation, subject to availability.
* A supportive work environment.
* Comprehensive training and ongoing support.
* Career development opportunities, including fully funded qualifications.
* Exclusive team perks, including discounts on dining, holidays, and more.