Opportunity Overview - Head of Stores | Midlands | £130,000 + Benefits
Zachary Daniels are proud to partner with a national retailer in the search for a Head of Stores to lead a major transformation and take full ownership of a regulated, customer-focused business unit. This is a rare opportunity to shape the future of a well-respected brand, driving innovation, service excellence, and digital integration across a complex, nationwide estate.
This is not just a traditional retail leadership role - the Head of Stores will act as a commercial business leader with full accountability for operational performance, compliance, and customer experience across hundreds of sites.
Key Responsibilities
1. Lead and own the performance of a regulated, omni-channel business unit
2. Develop and implement a forward-thinking retail and digital strategy, integrating online and in-branch customer journeys
3. Bring the digital offer to life in the physical branch network, ensuring a seamless and engaging experience across all channels
4. Champion a culture of cl...