About the role
Sense is recruiting for a Shop Manager to work 26 hours per week at our shop in Denbigh on a permanent basis. This is an exciting time to join our team and work in our network of over 120 shops as we continue our shop growth programme. We are looking for someone to lead and inspire an enthusiastic team, drive delivery of standards, operational and customer service excellence, and maximise vital income generation for the charity.
Responsibilities
* Building, training and inspiring a great team of volunteers
* Delivering superb shop standards, offer and customer engagement
* Driving stock generation and community engagement
Each year, over four million people buy an item from us, so our shops play a pivotal role in raising brand awareness and income to make a difference to the lives of the people we support.
Qualifications & Experience
* Self‑motivated, creative, a great communicator and positively committed to working in charity retail.
* Experience of inspiring a team to provide excellent customer service.
* An eye for detail that will ensure a safe, clean, and inviting environment for customers, staff, and volunteers.
* Experience of working in a retail environment or within a team leader position.
* Willingness to work bank holidays and weekends as required, and flexibility across 7 days of the week.
Benefits
Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we provide excellent training and development, the opportunity to join our Group Personal Pension scheme and a generous annual leave entitlement.
Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. All offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.
Equal Opportunity
For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. For more information please visit https://www.sense.org.uk/about-us/equality-and-diversity/.
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