The Electoral Commission is the UK’s independent body overseeing elections and regulating political finance. Everything we do is about ensuring trust, participation, and integrity in the democratic process.
As we enter a bold new chapter under our five-year Corporate Plan, we are increasing our workforce and transforming how we plan and deliver core services. This post plays a central role in that journey.
About the role
This is a key role within our Digital Communications team, with a particular focus on strengthening and growing our Welsh-language and Wales-focused social media presence
You will own the creation, scheduling, and evaluation of high‑quality digital content and act as a community manager across our social channels. Working closely with colleagues in Wales and across the wider Communications and External Affairs directorate, you will ensure our Welsh‑language content is engaging, accessible, compliant with Welsh Language Standards, and tailored, not simply translated, for Welsh audiences
On a day-to-day basis, you will
* Create engaging Welsh-language and bilingual content across platforms such as TikTok, Instagram, LinkedIn and X, including video, audio and graphics
* Manage and grow Welsh-language and Wales-focused social media channels, building reach, trust and understanding of voting and democracy
* Use insight, data and social listening tools to evaluate performance and continuously improve content and channel effectiveness
* Act as a subject matter expert on Welsh-language digital engagement within the Commission, contributing to wider campaigns and projects
* Monitor channels to identify opportunities, emerging issues and potential risks, escalating where appropriate
* Respond to public queries and complaints via social media in line with Commission policies
This role offers the opportunity to have real impact on how people in Wales access trusted information about elections and democratic participation, while developing your strategic digital skills in a fast‑paced public sector environment.
About the team
You will be part of the Digital Communications team within the Communications and External Affairs directorate. The team leads on social media strategy, digital communications, and innovative online engagement to support voters and stakeholders across the UK.
The team is collaborative, supportive and creative, with colleagues based across multiple UK locations. We value inclusion, experimentation and continuous learning, and work closely with our policy and voter education teams and external partners to deliver high‑impact digital communications
Who we’re looking for
This role would suit an experienced digital or social media professional who is confident operating as a subject matter expert and is motivated by public impact.
You are likely to be someone who:
* Has strong experience managing and growing corporate or organisational social media channels
* Is fluent in Welsh (written and spoken), with a strong understanding of Welsh Language Standards
* Enjoys combining creativity with data, using insight to shape content and strategy
* Is confident working with a wide range of stakeholders and contributing to larger campaign's
* Is curious about emerging digital trends and how they can be applied responsibly in a public sector context
Experience in central or local government, agencies, start‑ups or purpose‑led organisations would be particularly relevant
Why work for us?
Working at the Commission means contributing to something that genuinely matters, supporting trust, participation and integrity in democracy across Wales and the UK
You will gain exposure to high‑profile national campaigns and strategic digital projects, giving you the opportunity to develop your digital, analytical and leadership skills in a purpose‑driven organisation.
We offer a strong total reward packageincluding:
* Flexible working and hybrid model (40% office minimum)
* 28 rising to 30 days annual leave + bank holidays
* Study support for professional qualifications
* Ongoing learning and development opportunities
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