JOB TITLE – Front of House Supervisor
DEPARTMENT – Front Office
RATE OF PAY – £ per hour plus excellent benefits!
CONTRACT TYPE – Full Time
Ready to Lead the Welcome at Tŷ Hotel Magor?
If you live and breathe great hospitality and love being at the heart of the action, we want you! Tŷ Hotel Magor is looking for an energetic, hands-on Front of House Supervisor to help shape unforgettable guest experiences from check-in to check-out.
What We’re Looking For
At Tŷ Hotel Magor, we pride ourselves on warm Welsh hospitality – and we’re searching for someone who can bring that to life every day. You’ll be perfect for this role if you are:
- A confident leader with a natural people-first approach
- Calm, organised, and able to thrive under pressure
- Someone with strong operational experience in the Rooms Division
- Passionate about delivering amazing service in a fast-paced environment
- A team motivator who loves coaching and inspiring others
Experience with Opera PMS is a bonus, but not essential – we’ll happily train you!
What You’ll Be Doing
As Front of House Supervisor, you’ll be a key ambassador for Tŷ Hotel Magor. Your mission will be to:
- Lead the Front of House team during your shift
- Deliver outstanding guest service from arrival to departure
- Ensure all front office standards are followed and upheld
- Support ongoing training to keep the team confident and skilled
- Create a warm, welcoming environment where guests feel right at home
Every day brings something new – and you’ll be right at the centre of it all.
Why You’ll Love Working With Us
Join The Celtic Collection family and enjoy a fantastic range of benefits, including:
- Free on‑site parking
- Lifestyle, travel and retail discounts for you and your family
- Exceptional career development opportunities
- Access to industry‑leading training pathways
- Being part of a supportive, friendly team who want you to succeed
Your journey with us starts the moment you walk through the door.
Who We Are
Tŷ Hotel Magor is part of The Celtic Collection, a prestigious family of hotels and venues built from the success of the world‑renowned Celtic Manor Resort. We’re proud to be part of a portfolio that includes luxury hotels, event venues, self‑catering lodges, and award‑winning destinations across Wales.
From hosting the 2010 Ryder Cup to welcoming global leaders at the 2014 NATO Summit, The Celtic Collection is known for world‑class hospitality – and you could be part of delivering that magic every day.
Recruitment Information
We may close this vacancy early if we receive a high volume of applications.
All applicants must have the right to live and work in the UK, and documentation will be required during the recruitment process.
The Celtic Collection is an equal‑opportunity employer and welcomes applicants of all ages.