Role: Customer Support Engineer
No. of Requirements: 2
Desired Experience Range: 10 12 Years hands-on experience
Desired Competencies
Must-Have:
1. Proficient in latest versions of Smallworld Product Suite, PNI / Electric Office
2. Hands-on experience using Magik
3. Strong in providing GIS solutions using Smallworld suite of products
Good-to-Have:
1. Good understanding of the SDLC
2. Experience in ESRI ArcGIS suite of products
3. OpenGIS
Required Technical Skill Set: PNI, Core SW4, SW5, EO, GDO, GTO, GSS, GSA, DM, MES, NRM, K8, Magik, Java, SWMFS DBA, VMDS, SQL, Oracle; Customer Specific Customisation plus local regulatory & third-party products
Responsibilities / Expectations from the Role
1. Analysis, Design, Coding, Implementation & Testing
2. Documentation of entire process and providing continuous updates to all stakeholders
3. Client coordination
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