To assist with the administration of Court of Protection and Appointee cases on behalf of the nominated Deputy/Appointee for Lincolnshire CC
To be responsible for managing an allocated caseload from new referral through to day to day maintenance referring to the Deputy/Adult Care workers where required for authorisations
To follow procedures around deceased cases in a timely manner
To ensure that all entitlements to benefits and other income is correctly managed and claimed on behalf of the service user, seeking professional advice where appropriate
To complete the reconciliation and updating of client bank accounts on the case management system
To ensure monies are promptly claimed and liabilities paid
To manage weekly diary activities, daily bank reconciliation, processing of invoices, personal allowances through online banking or issue of cheques as appropriate and cash provision
To ensure the timely and correct handling of all incoming correspondence and emails on a daily basis, and to undertake filing and file maintenance for the team
To take telephone enquiries providing advice or referring to other members of the team as appropriate.
To assist in the maintenance and updating of the case management system.
To assist in the ongoing review of procedures and share learning with colleagues in order to create continuous approach
To assist in the development and maintenance of record keeping systems in respect of the inventory of client possessions held
To maintain effective working relationships and communications with the main stakeholders in the administration of both the Deputyship and Appointeeship role
To perform other duties, which reasonably correspond to the general character and level of responsibility for this post
Business Support Assistant Business Support Assistant Business Support Assistant Business Support Assistant Business Support Assistant