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Services manager (greater manchester)

Manchester
Permanent
Service manager
£38,042 a year
Posted: 26 March
Offer description

About Us akt is the UK’s national LGBTQ youth homelessness charity. Founded in 1989, we operates service centres in London, Manchester and Newcastle and provide support across the UK through our Digital Service. Last year, akt worked with over 1150 vulnerable young people. We exist because of a simple but powerful thought that no young person should have to choose between a safe home and being who they are. Today, young LGBTQ people are still at an increased risk of homelessness and are twice as likely to end up hidden homeless than their peers. akt provides support and routes to safe homes so that young people can thrive. The Team This role sits within akt Manchester Services team as part of the Manchester team and is supervised by the Senior Service Manager. Other members of the team include two Senior Caseworkers, two Caseworkers and a Youth Engagement Worker. Job Summary Lead a team of housing Caseworkers in providing advocacy and support to homeless LGBTQ young people or young people living in a hostile environment. • Identify and develop strategic partnerships and opportunities that support us to safely meet young LGBTQ people’s immediate housing needs and move on to longer term accommodation in Greater Manchester. • Manage and provide supervision for; staff, students and volunteers who provide, youth engagement, case work and advocacy to homeless LGBTQ young people. • Ensure we are working to our current funding streams and contracts within Greater Manchester and managing the relationship including returns, contract monitoring representation of akt, reflection and learning. • Represent and advocate for akt and the needs of young people we support at both operational and strategic level within Greater Manchester to ensure their needs are heard. More information about the job role and benefits can be found in the documents attached to this vacancy. We've also attached application guidance to help you fill in our application form. If you follow this guidance you'll be more likely to be shortlisted for interview so we'd recommend taking a look! Application deadline: midnight (11.59pm) on 22nd April 2026 Interviews: 7th May 2026

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