Job Description Salary: From £27,000, dependent on experience Full Time, 37.5 hours per week (including on-call duties, typically one week in five) We are seeking an experienced Scheduler to take responsibility for planning, organizing, and maintaining consistent schedules that align with our Home Instead model. This role is crucial in ensuring continuity of care for both clients and Care Professionals. Understand and build effective and efficient schedules around our clients and Care Professionals. Ensure schedules are prepared, considering travel time, holidays, training and last-minute cancellations. Be responsive to changes in the schedule and liaise with relevant team members. Match Care Professionals to new clients in conjunction with the client services team and arrange introductions. On Call in rotation with other office staff Ensure client schedules are matched to their needs, with the same Care Professional and the same times each week, where possible. Develop excellent relationships with both clients and Care Professionals so both can enjoy positive experiences. Work with the Care Team to ensure new and existing care packages can be resourced and scheduled on a timely basis. Add and maintain all client and Care Professional information onto the electronic scheduling system Birdie. Carry out any other duties deemed necessary for the successful operation of the business. Ensure compliance with Home Instead’s Equality, Diversity, Equal Opportunities Policy, in respect of employment and service delivery.