DUTIES AND RESPONSIBILITIES:
The Community Transition Liaison is the first contact for clients. The successful candidate will triage and coordinate referrals to other services where appropriate, provide support and preliminary education to family members, partners, and significant others, maintain clinical records and work effectively with community partners.
As an integral member of the Positive Care Clinic, the Community Transition Liaison is responsible for providing a wide range of clerical duties including; booking appointments, answering the telephone and accurate message taking and distribution, facilitating the registration process, filing, documenting and maintaining a variety of statistical information, data entry and writing reports, preparation and maintenance of records, brochures, pamphlets, ordering office supplies and performing other duties as assigned.
QUALIFICATIONS:
* Community College diploma in Social Sciences (e.g. Human Services, Social Services Worker) and/or equivalent combination of education and experience within a healthcare setting;
* Significant experience related to HIV, Hepatitis C, infectious diseases, and working with vulnerable populations;
* Plexus certification;
* Knowledge and understanding of Ontario Trillium Drug Program, Ontario Disability Support Program and Ontario Works; Interim Federal Health, MORECARE, UHIP, Military, local sexual health clinics, uninsured care programs;
* Experience liaising with pharmacy representatives and data collection related to clinical trials;
* Intermediate level of computer skills, utilizing Microsoft Word, Excel and Outlook(tested), EPIC, OCEAN, MS Teams;
* Proven organizational, interpersonal and problem solving skills;
* Demonstrated knowledge and ability to work effectively with other health care providers, community support system/services, and social agencies;
* Sound knowledge of ethical and legal issues affecting people living with HIV, Hepatitis C
* Strong knowledge base understanding the social, psychological, cognitive, emotional and spiritual aspects (Biopsychosocial) as it relates to HIV/Hepatitis C patients and other vulnerable
populations
CONDITIONS OF EMPLOYMENT:
The terms and conditions of employment are in accordance with Lakeridge Health's policies and procedures.
Lakeridge Health thanks all applicants, however, only those selected for an interview will be contacted.
Successful External applicants must provide a satisfactory Criminal Investigation Reference for the vulnerable sector, dated within the past six (6) months.
Accommodation will be provided in all parts of the recruitment and assessment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Applicants need to make their needs known in advance.
At Lakeridge Health we value inclusion and diversity. We are committed to fostering a culture that is respectful, inclusive and accessible and to employing a workforce that is representative of the diverse community we provide services to. As an equal opportunity employer we welcome applications from all qualified applicants.
Lakeridge Health is committed to providing a safe and healthy work environment and to preventing the transmission of COVID 19 infections among Lakeridge Health team members and our patients. New Lakeridge Health team members will be required to provide proof of full vaccination for COVID-19 during their Post-offer/Pre-employment Health Assessment, subject to any exemptions recognized under the Ontario Human Rights code.