Senior Service Designer
Multiple Locations UK Wide
We are seeking a Senior Service Designer to join a leading digital design consultancy supporting large-scale digital transformation projects across the public and private sectors.
The ideal candidate will have 4-5 years of experience in Service Design, preferably with a background in the public sector or consulting, and a desire to grow within an expanding design practice.
Responsibilities include:
* Leading strategic planning with a focus on user-centric services
* Creating service maps, value propositions, and blueprints
* Advising on organisational challenges
* Representing the voice of the customer
* Developing concepts to enhance existing services
* Simplifying complex information for user interaction
Ideal candidate background:
* Expertise in end-to-end service design and improving underperforming services
* Strong user-centered design experience
* Experience in facilitating workshops, proposals, and asset creation
* GDS experience is highly desirable
* Mentoring or management experience is a plus
Package:
* 25 days annual leave plus public holidays
For more information, contact Connor Smyth at Anson McCade on 020 7780 6706.
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