Senior Service Advisor Job Details: We are seeking a highly skilled and experienced Senior Service Advisor to join our team. The successful candidate will have prior experience in a service role, with a proven track record of delivering high standards of customer service. Key responsibilities will include managing and following up on all work in progress on customer vehicles, liaising with drivers and arranging alternative transport for customers, and identifying opportunities to enhance the customer experience and drive sales targets.
Requirements:
* Prior experience in a service role, with a proven track record of delivering high standards of customer service
* Excellent communication skills, including the ability to effectively communicate with customers, Workshop Controllers, and technicians
* Confidence in using computers and ability to organise and prioritise work
About Us: We are a leading provider of automotive services, committed to delivering exceptional customer experiences and driving business growth. Our team is passionate about innovation, teamwork, and customer satisfaction.