Driver - HGV(7.5 Tonne)/Warehouse Operative COMPANY STATEMENT: Yours Clothing began as a plus size women’s wear retailer providing the best value on the UK high street and internet and has continued to expand its customer base and brands. The 3 AK Retail Group warehouses process stock and dispatch orders from our Yours Clothing, Bad Rhino, Long Tall Sally, PixieGirl, M&Co & Evans brands through our network of stores, internet sites and wholesale partnerships and play a vital role in servicing our customers. Our environment is fast paced, ever evolving and full of excitement with fast and efficient service to our customers being a key to our success. SCOPE OF ROLE: Working within a warehouse team, under the guidance and direction of the Warehouse Operations and Senior Managers, to achieve the daily requirements and targets of a busy warehouse operation. Our warehouse operatives are multiskilled and expected to work across all areas of the warehouse and, as a Driver you would be part of that team. Whilst you will be required to drive between our warehouses and Head Office in Peterborough there will also be a requirement to drive to our stores across the UK from time to time, which may include overnight stays. When not needed to drive then you will support the warehouse team within Goods In and Despatch and also on the core elements of picking and packing. Reporting to the Senior Manager, you will achieve daily and weekly set targets in all given tasks in a safe, efficient and timely manner whilst adhering to our standards of conduct and quality at all times. KEY RESPONSIBILITIES: Adhere to the given instructions and requirements of health & safety to ensure that yourself and colleagues remain safe at all times. Promptly reporting any accidents, incidents and near misses for investigation and improved safety. Maintain safe driving standards at all time both on public highways and onsite Understand and utilize the warehouse management system (through handheld scanners and computers) to carry out tasks and ensure that the accuracy of the stock management and order systems are maintained. Raise issues, concerns and opportunities for improvement through the appropriate channels in a way that encourages a quick resolution. Take adequate care and responsibility for equipment, goods and information and maintaining housekeeping and hygiene of the working environment. FUNCTIONS OF ROLE: Driving Using company owned or hired goods vehicles transport stock, waste and company assets between sites. Driving safely and in adherence to the laws and safe driving requirements, and keeping the vehicle clean and tidy Loading and unloading goods vehicles adhering to safe working practices at all times Report missing, broken or misplaced items when necessary Dealing politely and courteously with team members and suppliers Picking Using baskets and cages to gather the goods for multiple customer or store orders at a time. Ensuring that all available stock is collected to fulfil the order Follow a pre-determined pick path to collect & scan single items and multi packs of clothing, outerwear, underwear and footwear Report missing or misplaced items when necessary Picking involves walking long distances, manual handling of products and cages and the ability to use ladders to retrieve items from higher locations Packing Scanning, sorting and consolidating items from cages to form customer parcels. Using the computer and printer to check items are correct and package them for dispatch to the customer Ensure that the correct packaging and inserts are used depending on the brand, size, destination and despatch method. Loading packages into cages for transportation Packing involves standing, bending & manual handling of products and movement of cages and boxes Side Packing Receiving and processing returned packages from stores and customers Checking item are in a saleable condition and using the computer system to check the garments are correctly labelled and received Carrying out necessary work required to repackage the items for resale including de-tagging, retagging, folding and packaging Scanning and stacking the items to ensure that the stock is allocated appropriately and swiftly Side packing involves standing & manual handling of products and movement of cages and boxes Putaway Using baskets, boxes and cages to move & place goods into picking locations Scanning items and allocating a location ensuring that the information matches the physical and system location to enable correct picking Placing boxes and single items of clothing, outerwear, underwear and footwear onto shelves, into racking and into random box locations Putaway involves walking long distances, manual handling of products and cages and the ability to use ladders to place items into higher locations Other warehouse functions of Goods In, Customer refunds, preparing stock for new store openings, PI functions and the coordination of equipment and people may be required from time to time. These elements of the role will generally be trained for the multiskilling of warehouse operatives who have successfully demonstrated that they are fully proficient and achieving the required standards of quality and efficiency in the core elements of the role. SKILLS AND QUALIFICATIONS: Attention to detail Ability to communicate achievement and concerns with Managers. Ability to work with colleagues (understanding that for some employees, English will not be a first language) Ability to meet the pace and physical demands of a busy warehouse role Previous experience in a similar role would be an advantage KEY ATTRIBUTES: Experience in a driving or warehouse role Category C Driving Licence with a maximum of 3 penalty points Positive attitude Hardworking and able to use own initiative Proven ability to work well under pressure Ability to follow given instructions Proven record of good attendance and flexibility Great time management Able to work on own or with a team Because of the changing nature of our business your job description will inevitably change. You will, from time to time, be required to undertake other activities of a similar nature that fall within your capabilities as directed by management.