As part of the Digital Health Programme, we are seeking an experienced and forward-thinking Lead Clinical Safety Officer (CSO) to support the safe design, development and deployment of digital systems, including but not limited to the Electronic Patient Record (EPR).
This senior role will provide expert clinical safety leadership across a portfolio of digital systems, ensuring clinical risk is identified, managed and mitigated throughout the system lifecycle. The post holder will act as a key point of expertise and escalation for clinical safety across the organisation.
Responsibilities
* Lead clinical safety across digital programmes, including risk identification and mitigation
* Oversee clinical safety artefacts including hazard logs, safety cases and risk documentation
* Ensure compliance with DCB0129 and DCB0160 through audit and assurance processes
* Lead development of the Clinical Risk Management System (CRMS)
* Act as a senior escalation point for clinical safety matters
* Lead risk workshops, incident learning and continuous improvement activity
* Support delivery across design, testing, go-live and optimisation phases
* Provide leadership and support to Clinical Safety Officers and wider teams
NNUH will act as the host site, with expectation to work across JPUH, NNUH and QEH. The role includes a mix of on-site working, including Norwich County Hall, and remote working.
This is a rare opportunity for an experienced Clinical Safety Officer to step into a leadership role, shaping and embedding clinical risk management across a wide portfolio of digital systems within a three-Trust acute collaborative. While a key focus will be the Electronic Patient Record (EPR), the role spans all Digital Health applications, ensuring a consistent and robust approach to patient safety.
You will work closely with clinical, digital and supplier teams across all three sites to lead the identification, assessment and mitigation of risks, embedding clinical safety throughout the full system lifecycle. This includes overseeing safety documentation and assurance processes, leading the Clinical Risk Management System (CRMS), undertaking audits, facilitating risk workshops, and supporting incident investigation and learning. You will act as a key escalation point and provide expert advice, influencing system design, implementation and optimisation to ensure patient safety is central at every stage.
This role requires flexibility. You will be based at QEH (likely 2 days per week) and/or our shared space at County Hall, Norwich, with expectation to work across JPUH, NNUH and QEH, providing visible clinical safety leadership across the system.
Benefits
* Flexible working hours
* Fast Track Staff Physiotherapy Service
* Multi Faith prayer room at NNUH Colney Lane site
* Discounted gym memberships
* Excellent pension scheme and annual leave entitlement
* Wagestream - access up to 40% of your pay as you earn it
* Free Park & Ride service direct to NNUH Colney Lane site
* Free 24-hours confidential counselling support
* On-site Nursery at NNUH Colney Lane
* On-site cafes offering staff discounts at NNUH Colney Lane
* Support in career development
* Flexible staff bank
* Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
Opportunities
1. Opportunity to lead clinical safety across a diverse portfolio of digital systems, including a major EPR programme
2. A system-wide role with real influence on how clinical risk is managed across three acute Trusts
3. Leadership of the full digital safety lifecycle, including oversight of CRMS, audits and continuous improvement
This advert closes on Monday 25 May 2026
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