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Full Time Customer Care - Newbridge, Edinburgh, Edinburgh
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Client:
Location:
Edinburgh, United Kingdom
Job Category:
Customer Service
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EU work permit required:
Yes
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Job Reference:
09143d7bca7e
Job Views:
11
Posted:
01.05.2025
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Job Description:
Overview
McDonald's is one of the most recognised brands worldwide, built on core values: Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and ensuring opportunities are accessible to all.
As a Customer Care Assistant, you will be the face of your restaurant, interacting with customers and ensuring smooth operations in customer areas. Responsibilities include welcoming children, distributing balloons, organizing special events, catering to customers' specific needs, maintaining cleanliness standards, and creating a warm, welcoming atmosphere. You will establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.
You will work in a fast-paced, energetic environment, and we seek individuals with a genuine smile, the ability to connect with customers, and make them feel valued.
Traits such as friendliness, approachability, courtesy, and helpfulness should come naturally. Effective communication skills, including attentive listening, face-to-face verbal communication, and maintaining eye contact, are essential. You should be able to sustain high energy levels while working efficiently and productively.
Benefits include: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and more.
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