Company description:
ClearCourse
Job description:
Location: Belfast, Ireland (Hybrid Working Available)
Salary:Competitive + Bonus + Benefits
Role Type:Full-Time, Permanent
Launch Your Career in SaaS Account Management
Are youearly in your careerand eager to gain hands-on experience in thefast-paced software and SaaS industry? Do you thrive on building relationships and learning how great customer experiences drive business success?
Were looking for an Associate Account Manager(Junior Account Executive) to support our account management team at ClearCourse. This is a fantastic opportunity tolearn the ropes of customer success, client engagement, and commercial growthwith training, mentorship, and real-world exposure to software products and clients.
What Youll Be Doing:
* Support senior team members in managing aportfolio of software clients
* Help prepare client communications, meeting summaries, and follow-up actions
* Coordinate product demos, training sessions, and webinars
* Learn how to identify customer needs and gather product feedback
* Work closely with sales, support, and product teams to deliver aseamless client experience
* Maintain accurate CRM records and track client touchpoints
* Monitorbasic account health metricsand flag issues to the team
* Contribute torenewal documents and commercial proposals
* Stay informed about industry trends and competitors to support client conversations
* Assist in distributingmarketing contentthat enhances the customer journey
What Were Looking For:
* Strongcommunication and interpersonal skills
* A keen interest intechnology and SaaS
* Organised, detail-oriented, and eager to learn
* Familiarity withMicrosoft Office or Teams(or similar tools)
* Experience with CRM platforms is a plus, but not essential
* Ateam playerwith a can-do attitude and customer-first mindset
Why Join ClearCourse?
ClearCourse is a group of over45 software and payments businessesbuilt around innovation, collaboration, and a shared focus on customer success. As an Associate Account Manager, youll be part of a supportive team where your learning and growth are prioritised.
Our Benefits Include:
* Competitive salary + bonus opportunities
* 25 days holiday + your birthday off
* Private Medical Insurance (Bupa)
* Health cash plan claim back on everyday healthcare costs
* Life Assurance 4x your salary
* Group Income Protection 75% salary during long-term illness
* Enhanced parental leave
* Access toPerkbox 4,000+ perks and discounts
* Cycle to Work scheme
* Generous pension contributions
* Training budgetsandreimbursement for professional development
* Flexible working modeland a collaborative team culture
Apply Now!
At ClearCourse, we valuecuriosity, diversity, and collaboration, and were committed to building a workplace where you can learn, grow, and thrive.
JBRP1_UKTJ