The Vacancy
FULL TIME - 37hrs
1 in 3 Saturdays Hours start - 09:00 finish - 20:00
Hampshire Social Inclusion Lot 2 -
provides supported accommodation to adults, who are homeless or at risk of homelessness across three locations. Each is tailored to the needs of the clients and offer various levels of support. This service also provides community support to individuals who are having difficulty maintaining their tenancy in their own accommodation in Fareham and Gosport.
Our aim is to provide person-centred support to our clients, empowering them to gain the life skills they require to move on to more independent living as well as preventing evictions.
Although this can be a challenging role, it's also very rewarding. You'll gain a variety of experiences from running client activities to life skills projects. If you love working with people and making a difference, then please apply!
JOB PURPOSE
To lead on the case management of clients and be part of a team that provides support to clients living in the community to keep them safe and help them achieve their goals.
To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps
MAIN RESPONSIBILITIES To assess the needs of each client, helping to develop their individual support plan to achieve their goals To produce and regularly review comprehensive client-based risk assessments To manage a caseload of clients on a one-to-one basis To support clients to gain and/or maintain accommodation or achieve their outcomes/ goals To engage with local authorities, health providers and other agencies, creating and maintaining positive working relationships to maximise the opportunities available to clients To lead on client activities to help them gain practical life skills To support clients with managing their finances, paying rent, managing arrears and accessing benefits To encourage and signpost clients to the local community and to resources relevant to their aspirations including education, training, employment activity or volunteering To support clients in trauma informed and psychologically informed ways To adhere to safeguarding responsibilities, following our safeguarding policy and procedure To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures To provide basic first aid assistance until help arrives (full training is provided) To work confidently and efficiently when lone working To maintain accurate records on our client management system and ensure these are stored in line with GDPR To maintain confidentiality To represent the organisation in a professional manner To carry out any other reasonable duties required in the interest of the organisation
ROLE REQUIREMENTS This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role. This role will require a full drivers' licence and access to a vehicle This role may require you to work flexibly across several sites This role may require you to work with clients on a one-to-one basis This role may require you to lone work
ESSENTIAL CRITERIA Strong communication skills, both verbal and written Clear verbal and written English Good keyboard skills for data inputting Good working knowledge of Microsoft Outlook, Excel, and Word Confident and assertive manner Ability to self-motivate as you will work on your own Effective team working Ability to respond calmly to crisis Deal promptly with and effectively react to challenging situations Have an interest and genuine concern for homelessness and related issues
DESIRABLE CRITERIA Experience of managing a caseload of clients Understanding of risk assessment and person-centred, outcomes-based delivery Understanding of the complex support needs of people experiencing homelessness or those with complex needs Knowledge of voluntary and statutory agencies, housing regulations and the benefits system
We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible.
About Us
We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion.
We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight and Dorset.
We are dedicated to safeguarding all young people and adults with our services. We follow safer recruitment practices for all our vacancies to assure that all successful candidates are suitable to work with our clients.
We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed.
We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process.
Our vision To be a safety net for people in tough times and the springboard to a brighter future.
Our mission To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps.
Our values Everyone matters We know we're stronger together We do the right things, for the right reasons We never give up
Our Gallery
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Our Benefits
Extra mile awards
Pension with life cover
Blue Light Card
Champions of equality
Employee assistance programme
Staff discounts via Wider Wallet
Dedication to wellbeing
GP helpline
Length of service awards
Generous and flexible holiday
Refer a friend scheme