Job overview
This is a great time to join GMMH as we continue our journey and embed our improvements from the past 2 years.
We are seeking an Associate Director of Clinical Quality and Regulation to work in the Quality and Professions Directorate under the leadership of the Chief Nurse.
Core to this role is the portfolio for patient experience and patient safety, you will work with a highly skilled team to drive patient safety across GMMH and continue to improve how we hear from people who use our services, their carers and families as well as the communities we serve.
You will be a clinician who has a breadth of experience and knowledge in mental health services and understand the complexities of delivering clinical care across a multitude of services, you will lead specific portfolio work such as the interpretation of biological sex within the sexual harm agenda, ensure the QEIA processes are effective and ensure reports are provided in a timely manner to committees and groups.
The post holder will be responsible for Clinical Quality and Regulation which includes within the portfolio the delivery of the following functions Experience and Engagement, Patient safety (PSIRF), CQC compliance, Quality visits and accreditation processes, learning lessons, complaints and inquest activity across GMMH as a corporate service to the clinical care groups, ensuring that services are delivered to a high standard.
Main duties of the job
For full details, please read the Job Description/Person Specification attached.
The post holder will be responsible for Clinical Quality and Regulation which includes within the portfolio the delivery of the following functions Experience and Engagement, Patient safety (PSIRF), CQC compliance, Quality visits and accreditation processes, learning lessons, complaints and inquest activity across GMMH as a corporate service to the clinical care groups, ensuring that services are delivered to a high standard.
You will deputise for the Chief Nurse on matters pertaining to quality and regulation. You will ensure the appropriate structures and processes in place to deliver on a well led clinical quality and governance portfolio. You will also participate in the strategic on call rota.
The post holder will be responsible for Clinical Quality and Regulation which includes within the portfolio the delivery of the following functions Experience and Engagement, Patient safety (PSIRF), CQC compliance, Quality visits and accreditation processes, learning lessons, complaints and inquest activity across GMMH as a corporate service to the clinical care groups, ensuring that services are delivered to a high standard.
Working for our organisation
Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7,000 members of staff, who deliver services from more than 122 locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
Detailed job description and main responsibilities
Please see attached job description and person specification
Staff benefits
1. Pay Enhancements
2. 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
3. Excellent pension
4. Cycle to work scheme
5. Salary sacrifice car scheme
6. Wellbeing programme
7. fuelGenie Fuel Cards (for applicable roles)
Person specification
Education / Qualifications
Essential criteria
8. Degree level qualification as a minimum requirement.
9. Evidence of active continued professional development to support the delivery of a clinical leadership role.
10. Professional clinical registration such as Registered Nurse (MH), OT, psychologist, medic.
Desirable criteria
11. Masters degree qualification or demonstrable equivalent experience working at a senior level in clinical governance, risk and safety.
12. Post graduate qualification or experience in associated quality governance roles, for example patient safety, quality improvement or professional additional qualifications that demonstrate an understanding of clinical quality and safety requirements.
Experience and Knowledge
Essential criteria
13. Experience and Knowledge Extensive senior clinical management/professional leadership experience in a large complex NHS organisation.
14. Knowledge of safeguarding and the legal duties expected of NHS organisations (trained to Level 3 ICD)
15. Evidence of success in the management of change in a multi agency context.
16. Demonstrate achievement of successfully introducing and managing large scale change.
17. Demonstrate experience of line management.
18. Evidence of representing a large organisation externally.
19. Experience of chairing and managing sub-board level meetings effectively.
20. Demonstrable experience of working in a leadership role in clinical governance NHS Trust including CQC mprovement, incident management, patient safety and complaints.
21. Demonstrable experience of the NHS strategic agenda and implementing this in practice.
22. Demonstrable experience of budget setting and managing a budget.
23. Establishing, leading and managing organisation wide integrated governance frameworks that withstand regulatory scrutiny.
24. Comprehensive knowledge and expertise regarding key NHS issues including national and local policy drivers and frameworks.
25. Extensive knowledge and expertise in clinical and integrated governance and how this is applied systematically across a large complex NHS Trust.
26. Knowledge of when and how to report serious incidents to external agencies.
27. Robust understanding of the politically sensitive and potentially contentious nature of this role.
28. Policy and strategy development and its relevance to clinical governance in the NHS.
29. Experience of working in a patient safety-related role with an understanding of the principles that underpin approaches to improving patient safety in health systems
30. Experience and knowledge of the components of clinical governance, incident response, risk management and assurance function; current NHS national policies, standards, requirements and directions that relate to measuring and improving the quality and safety of patient care
31. Experience of implementing national guidelines and policies with the ability to interpret national advice, guidance and requirements and advise their organisation on how these should be implemented
Desirable criteria
32. Knowledge of safeguarding and the legal duties expected of NHS organisations
33. Executive management and working at sub-board level in a governance role within a NHS Trust.
34. Experience of leading governance, compliance and improvement programmes and evidence of improved ratings.
Skills and Abilities
Essential criteria
35. Ability to manage, develop and maintain communication links with all stakeholders and effectively influence people on highly complex, emotional, sensitive and contentious issues where there are significant barriers to acceptance/ understanding.
36. Ability to develop and maintain collaborative relationships and deal confidently with staff at all levels of an organisation
37. Excellent report writing and presentation skills.
38. Ability to handle multiple work streams/teams and deliver against targets/ KPIs on time.
39. Ability to make decisions autonomously, when required, on difficult issues.
40. Demonstrates sound judgement in the absence of clear guidelines or precedent, seeking advice as necessary from more senior management when appropriate
41. Excellent influencing and negotiating skills.
42. Excellent leadership, line management skills to include all aspects including recruitment, disciplinary, grievances and sickness/ absence.
43. Ability to set and monitor standards for service provision and achievement of targets.
44. Strong networking skills
45. Excellent facilitation skills
46. Ability to analyse and interpret information of complex nature and present it in a concise and simple and professional manner.
47. Ability to deliver sensitive and potentially contentious information to a variety of audiences.
48. Produce clear, accurate, written and verbal reports at Board level which at times may include contentious and/or sensitive material.
49. Relate to and influence clinical staff, managers, education and research colleagues in both junior and senior positions.
50. IT Literate to a high standard
51. Ability to balance and manage multiple agendas and meet deadlines.
52. Credibility across professional and organisational boundaries and proven ability to gain support from Chief Executives, Directors and senior decision making staff in all agencies.
53. Ability to demonstrate leadership skills to create and maintain effective teams.
54. Evidence of innovative and strategic thinking ability.
55. Self-motivated team player committed to open and corporate effectiveness.
56. Highly developed analytical skills.
The Trust mandates all post holders who require a DBS for their role to subscribe to the DBS Update Service. You will be required to enrol for this service for a fee of £16 per year and maintain registration throughout your employment with GMMH.
Applicants are encouraged to apply for posts at Greater Manchester Mental Health who have direct experience of mental health, learning disability or drug and alcohol services either as a service user or a carer.
The Trust is also committed to safeguarding children, young people and vulnerable adults and requires all staff and volunteers to share this commitment.
We are aspiring to ensure our workforce is representative of the diverse communities that we serve, and we are strongly committed to removing barriers to employment for candidates from under-represented groups, for example BAME, Disabled and LGBT+ communities. If you would like to have an informal chat about the recruitment process for this role or would value some additional support, we’d love to hear from you.
Use of Artificial Intelligence (AI) when writing job applications
A candidate may utilise the help of AI when writing job application. The assessment of an application is made on its entirety and most times AI-generated content does not fully grasp the context and requirements of the job one applies for thus producing inaccurate and misleading information, especially in the supporting statement section of an application that can lack real life examples of one’s achievements, success and challenges.
We have added a disclaimer to our application process advising that the use of AI is monitored. GMMH reserves the right to follow up with a candidate at the interview on specific responses and those examples used in the supporting statement to explore it further.
Sponsorship
We are proud to be an approved sponsor for the Skilled Worker visa. Applications from individuals who require sponsorship will be considered alongside all other applications. Please be aware that not all roles are eligible for sponsorship. You can review the list of eligible roles and salary requirements on the UK Government’s website – click .
If you are offered a role with us and you require sponsorship, we will check your eligibility in line with the information on the above website. Your offer of employment could be withdrawn if the role is not eligible for sponsorship, and you are not otherwise able to evidence your right to work in the UK.
The Home Office introduces new changes from 22/07/2025 that impact the health and care sector, you may wish to familiarise with it.
Do you have experience outside the NHS?
We want to attract and retain people with diverse skills and experience, to deliver inclusive healthcare services to our communities.
We will consider relevant experience outside the NHS to calculate your salary on appointment.