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Position: RPS Coordinator
Contract Type: Permanent – 40 hrs per week
Location: Ryton on Dunsmore
Shift: Monday – Friday / 07:30-16:00
Salary: £27,950
Why chooseDHL eCommerce UK?Want to work for one of the UK’s best workplaces? We are proud to announce that DHL eCommerce UK has been recognised as a Best Workplace 2025 and achieved Top Employer accreditation for the 5th year running. As well as competitive pay rates, you will be entitled to a range of benefits including discount vouchers for restaurants, cinemas, retail outlets, healthcare and much more as well as pension, enhanced family leave, childcare discounts, employee assistance programme and much more!
About the role:This role forms part of the Loss Prevention team and is focused on minimizing company losses by managing unidentified freight. The successful candidate will be responsible for accurately logging all items into the RPS database to support freight recovery and repatriation. Where repatriation is not possible, the role involves coordinating with the Loss Prevention Co-ordinator to process items for auction and manage any associated queries or returns.
Key Role Responsibilities:
* Identify all freight within the RPS Department where possible and repatriate where possible.
* Log all freight onto the online reporting system.
* Ensure all freight not identified is presented ready for auction.
* Liaise with Operations and Transport as required for movement of presented freight and transportation to auction location.
* Liaise with Loss Prevention Co-ordinator ensuring all reporting and requests are dealt with in accordance with set timescales.
* Complete full and concise handovers with the coordinator, recording details as necessary.
* Ensure effective operational communication including meetings, handovers and reporting.
* Work in conjunction with the Loss Prevention team.
* Build and maintain positive relations with colleagues and 3rd party visitors and assist in company initiatives utilising skills and expertise of the team to facilitate.
* Attend training courses suitable for the role.
* Attend other sites from time to time to assist with RPS training.
The ideal candidate will have:
* Basic computer skills using Microsoft suite and email
* System data entry experience / knowledge
* Good communication skills
* Good observation skills
What about career development?We take every employee’s career seriously and believe in realising their full potential. We have dedicated learning and development programmes that are open to every employee and an open working culture where everyone’s voice is heard, so you can shape your future career path atDHL eCommerce UK.
What will you need to do next?If you meet the requirements for this role and are looking for your next career move, submit your application to us along with an up to date CV.
Our approach to Diversity and InclusionAs a global company, we see the diversity of our employees as a genuine strength. A strength that we will only really leverage if we ensure that our employees sincerely feel that they can bring their true selves to work every day.
We’re committed to attracting the best possible person for every vacancy irrespective of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will ensure that all our resourcing activities are fair, transparent, and consistent across the UK.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Other
* Industries
Transportation, Logistics, Supply Chain and Storage
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