Job Title: Assistant Store Manager
Location: Hale Barns
Salary: £28,000 to £30,000 + bonus, up to £6,000
About the Company
Our client is a growing and well-established storage solutions provider based in Greater Manchester, known for delivering excellent customer service, modern facilities and a friendly, professional experience for customers.
Due to continued growth, they are now looking for a customer-focused and commercially minded Assistant Store Manager to join their team in Hale Barns.
The Role
This is a fantastic opportunity for someone from a retail, hospitality, customer service or sales background who is looking for a management role with a much better work-life balance.
Unlike many customer-facing roles, this position offers sociable working hours, with no late nights and a fair weekend rota. The site typically operates during daytime hours, with shorter trading hours at weekends, giving you more consistency and balance outside of work.
As Assistant Store Manager, you will support the day-to-day running of the site, combining customer service, sales and operational responsibilities. You'll be helping customers find the right storage solution, supporting site performance and maintaining high standards across the facility.
Key Responsibilities
* Deliver excellent customer service and build strong customer relationships
* Support sales performance and help achieve site targets
* Guide customers through the full enquiry, sales and rental process
* Handle administration, contracts and customer records accurately
* Ensure the site is clean, secure, safe and well-presented
* Resolve customer queries quickly and professionally
* Support the Store Manager with daily operations and team activity
* Maintain high standards across service, compliance and site presentation
About You
* Experience in retail, hospitality, sales, customer service or a similar customer-facing environment
* Confident communicator with strong people skills
* Sales-focused with a proactive approach
* Organised, reliable and strong attention to detail
* Positive attitude and happy to get involved in all areas of the site
* Comfortable working in a fast-paced, customer-led environment
* Full UK driving licence preferred, as occasional travel to other local sites or meetings may be required
What's on Offer
* £28,000 to £30,000 basic salary
* Bonus potential of up to £6,000
* Excellent work-life balance
* Sociable daytime hours
* No late evenings
* 5 days out of 7
* Every other weekend off
* Shorter weekend trading hours
* Structured training and development
* Clear progression opportunities within a growing business
* Supportive, friendly and down-to-earth team environment
This role would suit someone who enjoys customer service and sales but is looking to move away from late nights, long hospitality shifts or unpredictable retail hours, while still progressing their management career.
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