Liability Claims Handler (Home-Based) - Norwich
Job Type: Permanent
Sector: General Insurance
Specialism: Claims
Location: London & South
Town/City: Norwich
Salary range: £20,000 - £29,999, £30,000 - £39,999
Salary Description: to £38K plus benefits
Posted: 28-Apr-25
Start Date: ASAP
Recruiter: Aston Charles
Job Ref: RJ-3122L
Job Views: 7
About the Role
This is a 100% home-based role with all necessary tools provided, including a top-of-the-range Apple MacBook and additional screens. You will manage a caseload of Liability claims for various MGAs and insurers, primarily Employer’s and Public Liability claims up to £25,000 across sectors like hospitality, manufacturing, and leisure. The role involves negotiating claims to final settlement with support from a dedicated Claims Support Team.
Candidate Profile
We welcome Liability or Casualty Claims Handlers with experience in insurance companies, delegated authority at brokers, loss adjusters, or legal environments. You should be highly motivated, organized, client-focused, and capable of working independently with minimal supervision. Excellent communication, rapport-building skills, and the ability to handle difficult conversations empathetically are essential.
Working Conditions & Benefits
The working hours are flexible around a typical 09:00-17:00 schedule, allowing for outside hours to accommodate personal commitments. Salary is up to circa £38,000, negotiable based on experience, with additional benefits including support for professional qualifications. There are significant opportunities for career progression as the company expands.
About the Company
A disruptive Insurtech backed by venture capital, transforming the claims landscape with innovative technology and excellent customer outcomes. The company is cash-rich, partnered with leading MGAs, and offers a dynamic, supportive environment.
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