Job Summary
We are seeking a highly organised and detail-oriented Sales and Office Administrator to join our team. This is a temporary position but may lead to a discussion to become a permanent position in the future. The ideal candidate will be confident, well presented and be able to work as part of a team.
Duties
* Proactively contact customers by telephone.
* Build rapport and trust with customers.
* Follow up on quotations and calls in a timely and professional manner, aiming to convert these into confirmed site visits and future orders.
* Assist with a range of administrative tasks, including data entry, filing, photocopying, and preparing documents.
* Accurately input details of prospective and new customers onto our internal systems.
* Maintain accurate and up-to-date customer records.
* Assist with scheduling appointments and managing diaries.
* Handle incoming and outgoing calls.
* Support other team members with ad-hoc administrative duties as required.
* Ensuring all customers receive a comprehensive and courteous service.
* Proactively generate and follow up on leads.
* Hitting set targets.
* Cold Calling / New Business generation.
* Follow up calls on email campaigns.
* Contacting new and existing customers via phone and emails to generate further business opportunities and achieve product penetration.
The Ideal Candidate Will Possess:
* Demonstrable experience in a role involving significant telephone communication, ideally with some experience in discussing or promoting services.
* Excellent telephone manner and strong verbal communication skills, with the ability to articulate information clearly and persuasively.
* Confidence in engaging with customers over the phone and building positive relationships.
* Previous experience in sales and administrative roles preferable but not essential.
* Strong organisational skills and the ability to prioritise tasks effectively.
* High level of accuracy and attention to detail.
* Proficiency in using standard office software (e.g., Microsoft Office).
* Ability to work independently and as part of a team.
* A proactive and positive attitude with a willingness to learn.
* Experience with CRM systems is desirable but not essential as training will be provided.
* A 'can-do', flexible attitude
* Reliability, being able to show an excellent timekeeping and attendance record.
* Have attention to detail.
* Work efficiently to achieve and exceed sales targets.
* Strong organisational skills with the ability to prioritise tasks efficiently
* A proactive attitude with the ability to work independently as well as part of a team.
* A flexible approach to work.
* Great time management.
* Excellent organisational and interpersonal skills.
* Excellent rates of pay and opportunities for growth and progression.
* If you are looking for a new challenge and have previous Sales experience, then this could be the role for you
Salary
To be agreed, subject to relevant experience and when working hours/days agreed.
A good rate of commission on sales contracts.
Job Type: Initially temporary but may lead to longer term. Hours negotiable.
If you are looking for a new challenge and have previous sales and admin experience, then this could be the role for you.
We welcome applications from individuals who are eager to contribute positively to our team and help drive our success forward through effective administration and support.
Job Type: Temporary
Contract length: 8-12 weeks
Pay: £13.00-£15.00 per hour
Expected hours: 24 – 30 per week
Work Location: In person
Reference ID: Sales, Marketing and Office Administrator
Expected start date: 30/06/2025