Motor Claims Handler
A fast-growing multi-sector insurance business in Cardiff is hiring for a Claims Handler to join it's Cardiff based team working on a hybrid basis, as a Claims Handler you will be responsible for reviewing customer data, documents, compliance admin and contracts. An exciting opportunity awaits for a skilled Claims Handler to join the team and make a direct impact on customer experience within Claims.
What you'll bring to the team?
* Experience within a motor insurance claims environment (preferred but not mandatory)
* Exceptional communication skills with the ability to foster relationships with customers, third parties, and suppliers
* Proficiency in interpreting data to identify actionable trends
* Self-motivated and adept at collaborating within a team framework
What you'll be doing?
1. Evaluate indemnity, liability, and quantum for motor insurance claims
2. Identify and refer potential fraud indicators
3. Proactively manage caseloads
4. Negotiate claim settlements
5. Deliver exceptional service to our customers
6. Adhere to the business's compliance procedures and mitigate risks to ensure regulatory and legislative compliance
7. Contribute actively to process enhancements within the claims domain
8. Support the Claims Team Leader in day-to-day departmental activities
9. Maintain high standar...