Join to apply for the Supervisor - Newcastle Metro Centre (24 hours) role at Rituals UK & Ireland (B Corp)
Ready to be the face of our brand, and engage with customers from the moment they set foot in the shop? Join our shop team, where every interaction is a chance to spread joy and beauty, creating unforgettable experiences for every customer.
Responsibilities
* Be a Rituals Expert, part of the in-store management team, and a master of the Rituals feel good experience with product expertise to match.
* Act as a brand ambassador, listening to customers’ needs while mentoring Rituals Advisors.
* Lead as a supervisor or team leader within retail or hospitality, with ambitions to expand professional skills in luxury retail and cosmetics.
* Collaborate with the Store Manager, Assistant Store Manager, and Rituals Advisors to achieve personal and store goals.
* Interact directly with customers to ensure an optimal customer experience and mentor/support Rituals Advisors.
* Maintain a high-energy, customer-focused environment and share enthusiasm for the brand with the team and customers.
Qualifications
* Prior experience as a supervisor or Team Leader within retail or hospitality.
* Strong motivation to reach performance targets.
* A customer-service mentality and team-player work ethic.
* Decision making and problem-solving skills.
* Eye for detail, organized and structured.
Benefits
* Training and development opportunities
* Competitive bonus scheme
* Rituals employee discount
* Quarterly product allowance
* Numerous wellbeing initiatives and EAP
* Company & Team Events
Employment details
* Seniority level: Mid-Senior level
* Employment type: Part-time
* Job function: Cosmetics
We are not including external referrals or location-based job suggestions in this description.
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