Overview
Join Our Dynamic Service Team at Shure's Waltham Abbey Distribution Centre!
We have a 12 month fixed term contract, for a skilled engineer who is passionate about audio technology. Shure offers a fantastic opportunity to become a valuable member of our busy service team, where you’ll be at the forefront of repairing and enhancing our world-class products, including wired microphones, headphones, earphones, and wireless systems.
What You'll Do:
* Expert Analysis & Troubleshooting: Delve into our products at the component level, diagnosing both low- and high-level defects, with automated and basic testing tools.
* Repairs responsible for product repairs and coordination from receipt to delivery, ensuring smooth processing and customer satisfaction.
* Customer Communication: Facilitate occasional customer interactions to discuss repairs and product operations.
* Additional Responsibilities: Support the team with various tasks as assigned.
Your Qualifications:
* Educational Background: Degree in Electronics, Electrical Engineering, or a related field.
* ERP Experience: 1-2 years working with systems like SAP or Salesforce is preferred.
* Testing Expertise: 2-3 years of experience with test gear, including oscilloscopes and audio analyzers.
* Soldering Skills: Proficiency in soldering, especially with surface mount components.
* Technical Knowledge: Strong understanding of analog and digital electronics; radio and audio techniques favored.
* Communication Skills: Solid verbal and written communication abilities.
* Technical Proficiency: Good computer skills, preferably in a Windows environment.
* Problem-Solving Abilities: Competence in following procedures and resolving routine issues.
* Collaborative Nature: Capability to build strong and trusted relationships within the team.
Who We Are:
Shure’s mission is to be the most trusted audio brand worldwide. Founded in 1925, we are a global leader in audio equipment, renowned for quality, reliability, and durability. At Shure, our teams strive for excellence, with an Associate-first culture, flexible work arrangements, and opportunities for growth.
With headquarters in the United States and over 35 offices globally, we continue to innovate in the Americas, EMEA, and Asia.
Apply Today!
If you’re excited about this role and align with our core values, we encourage you to apply. At Shure, we value unique professional journeys and are committed to an inclusive, equitable work environment for all. Your passion and skills can make a difference, whether or not you meet every single requirement. Join us and contribute to a diverse and welcoming atmosphere where innovation thrives.
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