Do you enjoy managing complex, high-value customer accounts in a fast-paced aerospace or manufacturing environment? I want to speak with you!
I’m recruiting for a Senior Customer Account Representative to join a leading aerospace and advanced engineering manufacturer supporting some of the world’s most recognisable customers. This is a highly proactive, strategic account management role — not an order book management position — suited to someone who thrives under pressure and enjoys working at pace where no two days are the same.
Senior Customer Account Representative
Permanent
Monday to Thursday, 8:00am – 4:30pm and Friday, 8:00am – 1:00pm
£43,000 salary
Hybrid working – 1 day from home
Fareham
Senior Customer Account Representative
Job Description
* Manage a portfolio of 4–5 complex aerospace customer accounts, acting as the primary point of contact
* Take a strategic, proactive approach to account management, supporting profitability and on-time delivery performance
* Lead pricing, quotations, and commercial coordination for high-value bids, including £1m+ approvals
* Collaborate cross-functionally with Planning, Operations, Finance, Commercial, and Trade Compliance to resolve issues and meet customer commitments
* Operate effectively in a high-pressure, fast-paced environment, influencing stakeholders and driving outcomes
Senior Customer Account Representative
Essential Experience / Skills / Qualifications
* Experience in strategic customer account management within aerospace, defence, or a regulated manufacturing environment
* Proven ability to manage complex, high-value customer relationships
* Comfortable working under pressure in a demanding role with changing priorities
* Strong commercial awareness, including exposure to pricing, forecasting, or bid activity
* Confident communicator with the ability to influence both internal and external stakeholders
Senior Customer Account Representative
Company Benefits
* Career development within a stable, global engineering organisation
* Early finish every Friday
* Opportunity to work with major global aerospace OEM customers
* Occasional customer travel, including international visits (1-2 times a year)
If you feel you’re a good fit for this position, please click ‘apply’ or email me at Rachel.L@owendaniels.co.uk