Associate Account Manager - Hotel Partnerships - Scotland and North UK
* United Kingdom - Edinburgh, Scotland
* Commercial
* Full-Time Regular
* 11/04/2025
* ID # R-99097
Expedia Group brands power global travel for everyone, everywhere. We design cutting‑edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.
Why Join Us?
To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and everyone wins.
We provide a full benefits package, including exciting travel perks, generous time‑off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.
Associate Account Manager
The Associate Account Manager’s primary responsibility in their assigned territory is to initiate, develop and maintain a high‑quality portfolio of hotel products (i.e., relevant, attractive and competitive) for Expedia’s fast‑growing global customer base. In doing so, Associate Account Managers continuously work with their hotel partners to help them maximize the production potential from their participation in the Expedia marketplace by smartly utilizing the power of Expedia Group’s unique data insights, marketing, distribution and revenue management toolset.
What you’ll do:
* Consistently leverage data specific to their market available in Expedient, Expedia’s proprietary market insights and activity prioritization dashboard, and local market knowledge to build and progressively expand their portfolio of local hotel partners by introducing prospective high‑potential partners to Expedia’s global value proposition and facilitating their onboarding process.
* Develop and sustain strong partner relationships by providing relevant data insights and superior consulting services to hotel partners (revenue management advice, marketing opportunities on the Expedia marketplace).
* Ensure that partner hotels’ product (content, rates and availability) is consistently optimized and competitive on the Expedia sites to maximize customer conversion.
* Secure additional inventory during high‑demand and compression periods to satisfy customers’ pressing needs.
* Secure seasonal deals, evergreen and dynamic promotions within the guidelines set by Management to support the brands’ merchandising and marketing efforts.
* Continuously promote and develop hotel partners’ high engagement with Expedia’s full suite of unique market insights, revenue management tools, marketing and merchandising opportunities, specialized brands (e.g., Hotwire, Media Solutions), self‑service tools (Expedia Partner Central), connectivity solutions (Expedia Quick Connect) and key support functions (Property Assistance team).
* Execute effectively based on KPI metrics (targets, goals and/or strategic objectives) set by leadership.
* Other reasonable duties, as assigned.
* This role focuses on ensuring that Expedia’s brands’ global customers always find the most suitable hotel for their dream trip wherever they want to go and that our hotel partners can effectively, efficiently and throughout the year, reach Expedia’s unique breadth of global traveler demand.
Who you are:
* 1‑2 years’ experience, some account management/sales experience is preferred.
* Proficient in English.
* Drive for results.
* High‑impact personality: intellectual agility, entrepreneurship, empathy in relationships, team player.
* Hungry, ambitious, motivated, action‑oriented, results‑focused and metrics‑driven.
* Organization and time‑management skills, rigor, attention to detail.
* Proven follow‑up/persistence when facing challenging situations.
* Ability to multi‑task effectively; must change gears quickly without skipping a beat.
* Strategy execution.
* Ability to prioritize work and stay laser‑focused on achieving a variety of KPIs set by leadership.
* Relationship management: sincere relationship builder who earns the confidence of others.
* Bridges and sustains solid partnerships based on mutual support through a collaborative style.
* Solution alignment: appetite for innovative technology, fast‑changing business environment, data‑driven decision making.
* Demonstrated problem‑solving skills.
* Ability to select and present insightful datasets, including performance, market and competitor analysis, and implement meaningful action plans based on the data.
* Communicates ideas and directives clearly and persuasively; actively listens when spoken or presented to.
* Effective communication to various levels and through a variety of channels.
* Works independently as well as a strong team player, always seeking to improve team and organizational performance.
* Helps other team members acquire skills or achieve targets/goals.
Accommodation requests
If you need assistance with any part of the application or recruiting process due to a disability or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.
Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
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