Who Are We
Commercial Operations Administrator
Department: Commercial / Compliance
Reporting to: Service Delivery Manager (Commercial)
Location - Sydenham
About The Role
We are seeking a detail-oriented and organised Commercial Operations Administrator to support compliance and reporting across our commercial operations. This role plays a key part in ensuring driver, vehicle, and operator compliance with regulatory, contractual, and internal standards through regular checks, reporting, and administrative oversight.
Key Responsibilities
Conduct weekly driver compliance checks (casual and full-time EU drivers)
Complete daily and weekly driver hours and log card checks
Monitor DCPC hours and coordinate training bookings
Record check outcomes across internal systems (DAS, Vision, TNS)
Identify and escalate non-compliance issues
Produce daily and weekly compliance reports for management
Support payroll accuracy through employee hours checks and process cross-charging
Monitor driver communications and manage Private Hire and Contract Client booking requests
Support vehicle allocation checks and cross-charging processes
Arrange driver medical bookings for renewals
DAS system fast activity input
About You
Highly organised with strong attention to detail
Confident analysing compliance data and producing reports
Strong communication skills with the ability to liaise across teams and with external bodies
Proficient in Microsoft Office (especially Excel)
Able to manage multiple deadlines and recurring compliance schedules
Experience & Knowledge
Previous experience in compliance, transport administration, or commercial operations preferred
Understanding of driver hours regulations, AETR, DCPC, and transport compliance desirable
Experience using systems such as Vision, DAS, TNS (or similar) advantageous
What We Offer
Salary: £35,000
Career Development: Training, mentoring, and progression opportunities within a large transport business.
Supportive Culture: A collaborative and inclusive workplace where your efforts are recognised.