Job Description
NOC Analyst 2nd Line
Icomera is a leading global innovator in connectivity solutions within the transportation sector. We are at the forefront of transforming public transport, making it smarter, safer, greener, and more connected than ever before. At Icomera you work with products used by many users around the world, including passengers on some of the world's largest train and bus operators.
Ready to take on your next challenge as a NOC Analyst 2nd Line?
Job type
This is a 12-month fixed-term contract.
Workplace conditions
We offer a hybrid working model.
Location
The position is based in our office in Chatham, England, UK.
About the Role:
As a NOC Analyst 2nd Line, you will be responsible for advanced technical troubleshooting and resolving issues escalated from the 1st Line Support team. You will also carry out ad-hoc remote commissioning of various Icomera solutions, ensuring high service availability and performance across our network. This role plays a key part in maintaining the reliability of our services and supporting our clients across the transport industry.
Authorisation:
Th...