Join to apply for the Front Office Supervisor role at DoubleTree by Hilton Southampton
1 day ago Be among the first 25 applicants
Join to apply for the Front Office Supervisor role at DoubleTree by Hilton Southampton
Get AI-powered advice on this job and more exclusive features.
Job Ref: AM14527
Branch: Doubletree by Hilton Southampton
Location: Doubletree by Hilton Southampton, Southampton
Salary/Benefits: Competitive Salary
Contract type: Permanent
Hours: Full Time
Shift pattern: 07:00-15:30/14:30-23:00
Hours per week: 40
Posted date: 06/07/2025
Closing date: 08/08/2025
Would you like to work for a company that gives you:
* £250, up to £1000 cash incentives when referring a friend to come and join our team - T&C’s apply
* Long service recognition Cash bonus and free overnight hotel stays for services from 2 years and up.
Rewards your hard work by offering you the below team benefits when you join us:
* Meals provided whilst on shift
* Sales incentives and initiative rewards
* Discounted / Free use of leisure facilities – “Hotel specific”
* Free Car Parking – “Hotel specific”
* Stays in our hotels at discounted prices or
* Even free stays in our hotels as one of our rewards & recognition incentives,
* Opportunities for your personal development within the Hotel Group Brand Portfolio
* Fully funded apprenticeships – T&C’s apply
* Annual Holidays entitlements inclusive of Bank Holidays
* Opportunity to buy additional holiday entitlements
* Pension enrolment
Does the below sound like you?
* Passionate and willingness to learn
* Positive attitude and someone who makes our guests smile
* Genuinely friendly and caring, good grooming skills
* Enjoys working as part of a team
* Calm, organized work ethic with the ability to prioritize and meet deadlines
* Excellent supervisory, inter-personal, and communication skills
* A passion for delivering exceptional levels of Guest service
* Ambitious and hard working
* Ability to work morning, afternoon/evening, and weekends
* Deliver exceptional customer experiences all the time
* Is the Front Office Supervisor role for you for you, do you have you the skill set and experience to take on this role? Then what’s stopping you?
Klarent Hospitality are recruiting for a Front Office Supervisor
We offer our employees excellent opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio, we pride ourselves on ensuring that our staff are rewarded and recognised for their hard work, commitments, and long service.
Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth.
The Role
* As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments
* A Front Desk Supervisor is responsible for supervising the activities that create the first impressions of our guest
* Supervise Front Desk operations during your assigned shift to a consistently high standard
* Ensure your shift team have an current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events
* Advise your shift team of any special events or VIP Guests in the hotel that day
* Monitor the appearance, standards, and performance of Team Members with an emphasis on training and team work
* Maximize sales revenues through up-selling and marketing program
* Manage Guest requests, inquiries, and complaints promptly and completely
* Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service
Located just outside the city centre, minutes from the M3 and M27 motorways, DoubleTree by Hilton Southampton offers easy access to plenty of activities. Set sail on a cruise from Southampton docks, take the family for a fun day out at Paultons Park or visit Marwell Zoo. We are just minutes from Southampton Airport and two large train stations, making getting around the city easy. Take in the fresh country air when you visit the beautiful New Forest from your base in Southampton, the closest city to the forest.
Savor a DoubleTree chocolate chip cookie upon arrival and settle into your modern guest room or suite. All rooms feature a 32-inch LCD TV and WiFi access. Our suites provide extra space, a seating area, coffee machine and a later check-out time. Upgrade to a Deluxe Room to enjoy additional amenities such as fluffy bathrobes and slippers, a welcome plate and a one-hour extended checkout.
Set on a hill, our hotel is located over five floors and features modern decor throughout. We are nestled among a woodland backdrop, providing wonderful views and photo opportunities for weddings and special events. Keep up your fitness routine in the 24-hour fitness center or simply relax on the terrace of our restaurant, Bracken Place, and take in the garden view. The cosy bar also offers the perfect spot to unwind with comfy sofas and a large screen TV.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Other
* Industries
Hospitality
Referrals increase your chances of interviewing at DoubleTree by Hilton Southampton by 2x
Sign in to set job alerts for “Front Office Supervisor” roles.
Southampton, England, United Kingdom 1 day ago
Southampton, England, United Kingdom 2 days ago
Southampton, England, United Kingdom 2 days ago
Bournemouth, England, United Kingdom 6 days ago
Andover, England, United Kingdom 1 week ago
New Milton, England, United Kingdom 21 hours ago
Southampton, England, United Kingdom 1 day ago
Duty Manager - Full Time - Hudson Leisure Centre
Dibden, England, United Kingdom 4 days ago
Ringwood, England, United Kingdom 2 days ago
Bournemouth, England, United Kingdom 3 days ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr