Overview
East Suffolk Services Limited — Location: Lowestoft Depot, Lowestoft, Suffolk, NR32 2EF • Salary: £28,598 - £31,022 per annum • Hours: 37 hours per week • Contract: Permanent
Be part of a dynamic team that makes a difference. At East Suffolk Services, we proudly deliver a wide range of essential local services that support the lives of over a quarter of a million residents and thousands of businesses across our district. We are a new, growing organisation with energy, ambition and purpose. As part of our team, you'll help shape high-quality, efficient services that people rely on every day. This is more than just a job — it is an opportunity to support and give back to your local community.
We currently have an opportunity to join our Parking Enforcement team as a Civil Enforcement Officer (CEO).
Your role
Do you enjoy working outside, engaging with the public and understanding the importance of vehicles parking legally? Our CEOs provide a professional and effective approach to delivering parking enforcement. They carry out patrols of the car parks and streets within East Suffolk Council's boundary, report issues, and serve Penalty Charge Notices where necessary to encourage driver compliance with regulations, whilst always maintaining a proactive and customer-focused approach. Flexibility for the role is essential with 11-hour shifts covering a continuous pattern of 4 days on, 4 days off.
What you will need
You will have experience of working in a front-line service environment and the ability to converse with the public in a variety of situations while remaining polite and empathetic, providing excellent customer service. You will be proficient with smart technologies and software, with the ability to learn new systems. A full driving licence is essential for this role.
Do you have the skills, experience, or potential to succeed in this role? If so, we'd love to hear from you.
Thinking of joining us? Here's why you should
At East Suffolk Services, we value our employees. The backbone of any company's success is its people, and our continued success depends on recognising talented individuals, supporting their development, and retaining them within our organisation. We are committed to making East Suffolk Services a great place to work.
We value our staff
In addition to a competitive salary, we offer a comprehensive package of benefits designed to support your health, development, and lifestyle. These include:
* A top-tier health and wellbeing package through Canada Life, including online access to UK-based GPs and dentists, plus life insurance.
* A competitive, matched pension scheme through Royal London.
* Access to a wide range of support networks and wellbeing initiatives, including mental health resources and specialist counselling.
* Learning and development opportunities tailored to your role and personal goals.
* Exclusive discounts on the latest tech (smartphones, TVs, laptops), holidays and travel, fashion, health and beauty, and more.
* A car benefit scheme and cycle to work scheme to support your commute in a way that suits you.
For more information
For an informal discussion regarding this post, please contact Wendy Lake by either calling 07795 825253 or by emailing wendy.lake@eastsuffolkservices.co.uk.
Closing date: 11.30 pm, 7 November 2025.
Interview date: Week commencing 18 November 2025.
How to apply
Step 1 - Read the advert and the Job Description and Person Specification (Word).
Step 2 - Complete the Supporting Statement template (Word). Your statement needs to indicate how you meet each of the criteria contained within the Person Specification. Please use the template provided (other formats will not be accepted).
Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.
For more information, check out the How to Apply section of our Career Site.
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