As a Waterside Champion, we need your support to be there for our customers. The millions of visitors to our waterways, museums, and attractions are intrigued by our wonderful 200-year-old network. Champions such as our Café Volunteers facilitate a great experience for all.
You will be part of the team keeping our nation's heritage alive by helping in our bustling, vibrant café offering seasonal fayre, visited by regular customers as well as people from all over the UK and overseas. You'll play a key role supporting our team as a friendly and enthusiastic front-of-house presence or behind the scenes in a professional kitchen setting. You can help raise vital funds for the upkeep and care of the heritage around you, and enjoy meeting and chatting with many new faces every day.
Located on the banks of the Mersey and the Manchester Ship Canal, with extensive indoor displays and historic buildings, the Museum is a fantastic place to volunteer, where time slows down and history comes to life. The National Waterways Museum at Ellesmere Port features a collection of boats, buildings, outdoor spaces, and more. Join the friendly, dedicated, and knowledgeable team at this prestigious visitor attraction, housed in historic Grade II listed buildings with beautiful grounds. Your support as a Café Volunteer will help welcome, delight, and engage visitors, creating lasting memories and contributing to an exceptional visitor experience.
Previous experience is not required, although experience in customer service or hospitality is welcome. This is an ongoing role, typically volunteering between 10 am to 4 pm, with flexibility to suit your availability. Our busiest periods are during holidays and summer months.
Why we want you
As a Waterside Champion, your support helps provide a memorable experience for visitors exploring our waterways, museums, and attractions. Our Champions assist along towpaths at Welcome Stations, demonstrate collections at museums, care for and operate swing and lift bridges supporting passing boaters, and facilitate safe passage through tunnels when needed.
Additional roles include Rangers, Lock Keepers, Explorers, Waterside Champions, and Youth Engagement roles, which complement the core volunteer activities.
What you will be doing
* Representing the Trust to welcome and engage visitors, customers, and local people
* Volunteering in a team to care for the day-to-day operation of the waterways
* Operating key parts of the waterways to ensure safe passage by boaters and engaging with the public about them
* Declaring any unspent convictions during registration and participating in risk assessments as needed
The skills you need
* Friendly
* Reliable
* Good with people
* Team player
What's in it for you
* A sense of reward
* Experience in a unique environment
* The opportunity to help others
* A supportive network of colleagues
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