As an Operations Manager, you will work directly with our Senior Operations Manager and will be responsible for ensuring the successful running of shifts, leading to a skilled and motivated team that consistently packs our customers' boxes perfectly. We seek individuals who demonstrate customer obsession, quickly earn trust, and have experience developing top industry talent.
What You Will Be Doing:
1. Oversee the receipt of products through to production and dispatch of customer boxes.
2. Lead a team of Shift Managers and Line Leaders to achieve shift performance and continuous improvement.
3. Ensure shifts meet key KPIs related to health and safety, quality, food safety, and team culture.
4. Resolve issues dynamically to minimize impact on shift performance and customer satisfaction.
5. Develop and empower the operational team through multiple layers of indirect reports.
6. Innovate business processes, delivering projects in areas like customer experience, waste management, and lean production.
7. Contribute to our growing HelloFresh employer brand by recruiting future talent.
Who You Are:
1. Ideally, have an operations background with experience managing large indirect teams in high-performance environments.
2. Experience working with warehouse management systems.
3. Adaptability to fast-paced, changing environments.
4. Leadership qualities, including developing others and leading from the front.
5. Ability to engage and motivate direct reports, peers, and supporting functions.
6. Excellent communication and decision-making skills, with a logical approach.
7. Energy, enthusiasm, commitment, and flexibility.
8. Strong understanding of health and safety regulations in warehouse/production settings.
9. Experience or understanding of food hygiene and automated operations is beneficial.
What You Will Get in Return:
* 70% discount on HelloFresh or Green Chef boxes.
* Company pension scheme.
* Electric vehicle scheme.
* Mental health support and employee assistance programs.
* Dog-friendly office (London site only).
* Cycle-to-work scheme.
* Group Life Assurance.
Location:
The Granary, Unit 3, Chalker Way, Banbury, OX16 4XD
Shift Pattern:
4 days on, 3 days off, rotating weekly between Wednesday-Saturday and Sunday-Wednesday, from 6:30 am to 6:30 pm.
Next Steps:
Applications will be reviewed, and successful candidates will be contacted within two weeks by our Talent Acquisition Team.
All employees must cooperate with HelloFresh on health and safety matters, taking reasonable care for their own safety and that of others. Incidents must be reported immediately, and safety concerns raised with your Line Manager. We conduct DBS checks for successful candidates, and non-disclosure of relevant information can affect employment.
If you are already a HelloFresh employee, please discuss your application with your Line Manager.
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