We are seeking a dynamic Corporate Receptionist to join Rapport at our client’s office in Bristol!
This hands-on role is perfect for an energeticpeople facing personwho thrives on taking autonomy over the guest experience. This is a lone working position, therefore there will be a lot of communication and collaboration with different departments, enabling the Corporate Receptionist to create long-lasting relationships with a variety of people.
Type of contract
Full-time, 1-year fixed term contract (Maternity cover)
Hours
40 per week (Monday-Friday; 8 AM – 5 PM)
What will you get?
* Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
* Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
* Health Matters: Access wellness programs, an Employee Assistance Program, and digital counsellor services for wellbeing support.
* Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
* Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
* Give Back to Community: Take one paid day off annually to support a cause you’re passionate about!
Main responsibilities
* Oversee the day-to-day operation of the pantry and hospitality services, ensuring meeting rooms are fully stocked and presented to a high standard. Prepare and serve refreshments for meetings, client visits, and internal events, maintaining cleanliness, hygiene, and a professional presentation at all times.
* Act as the first point of contact for the office, managing the reception desk with a professional and welcoming manner.
* Handle incoming calls, emails, and enquiries efficiently, directing them to the appropriate departments while maintaining confidentiality and discretion.
* Coordinate the booking, setup, and upkeep of meeting rooms. Ensure rooms are prepared according to requirements, including room layout, and refreshments, and promptly reset rooms between meetings.
* Greet clients, visitors, and VIP guests warmly and professionally, ensuring a positive first impression of the organisation.
* Manage visitor sign-in procedures, notify hosts of arrivals, and help or guidance as required to ensure a smooth and comfortable visit.
The ideal candidate will
* Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together.
* Be a friendly can-do person with the ability to create rapport with guests and clients.
* Possess excellent multi-tasking skills.
* The ideal candidate will have computer literacy and experience in a customer facing role.
* Somebody who takes pride in providing a first-class service, has a strong customer service ethic and knows how to handle confidential information.
About us
Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.
We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Find out more about us and our values at www.rapportservice.com.
#J-18808-Ljbffr