Salary Range:£28,000 - £30,000 gross per annum, including car allowance, a fuel card is provided on top
Contract type:Employment, permanent, full-time role
Location: Stevenage, Northwest London
We are seeking an enthusiastic, proactive, and experienced Resident Liaison Officer with excellent communication and customer service skills. In this role, you will focus on minimising disruption to residents, gaining access to units, and establishing relationships with all parties to ensure a smooth process during projects. As the main point of contact between the project's team and residents, you will take the lead in resident liaison work.
Your responsibilities will include building and maintaining trusting relationships with residents, ensuring they are kept informed about all planned works, and promptly and professionally addressing any queries.
Main Objectives of the Resident Liaison Officer role:
1. Communicate with residents to organise property visits
2. Regularly visit residents' homes to conduct property surveys and establish what type of refurbishment work needs to be done
3. Be t...