Are you passionate about digital innovation and healthcare?
We are looking for an IT Training Supervisor to join our Health Informatics team and support delivery of high-quality digital training.
You'll design and deliver training for clinical IT systems, including the Electronic Patient Record (EPR), using eLearning, video, and face‑to‑face or virtual sessions to help staff use systems confidently in patient care. You'll also lead a team of trainers, manage schedules, maintain high standards, and work with clinical and digital teams to support system implementations, training delivery and go‑live activities.
Main duties of the job
As IT Training Supervisor, you will play a key role in shaping how our staff engage with digital and clinical systems that support safe, effective patient care. Leading a skilled and supportive training team, you’ll drive the delivery of engaging, high‑quality learning experiences that make a real difference across the organisation.
You will oversee the creation of innovative digital learning content, including eLearning, videos and user guides, while also delivering impactful training through a blend of face‑to‑face, virtual and hands‑on sessions. Alongside this, you’ll provide expert second‑line support, helping users build confidence and get the most from our systems. Working closely with project teams and system specialists, you will be at the forefront of system change and innovation supporting implementations, upgrades and go‑live activity to ensure staff are fully prepared for new ways of working. You’ll also coordinate training activity, support service improvement, and play an important role in developing both your team and the wider training offer, helping to create a culture of continuous learning and digital excellence.
Qualifications
* Degree or equivalent experience in education, digital media, instructional design or related field.
* Formal Teaching, training or L&D qualification, (eg. C&G 7307 & Certificate in Education)
* Educated to Level 4 in IT related subject or proven equivalent experience.
* ITIL Foundation
* Membership of Professional Organisation (eg BCS, ASSIST, IITT, CIPD)
Knowledge
* Up to date knowledge of teaching and learning techniques, both current and emerging.
* Knowledge of instructional design principles, adult learning theory and eLearning standards (SCORM).
* Virtual learning environments and remote learning tools.
* Clinical IT Systems.
* Windows, Microsoft 365 and PowerApps.
* Change management principles.
* Knowledge of Project Management principle.
Experience
* Experience working in training/management role.
* Clinical Systems training experience or clinical background.
* Experience of working on/with NHS Information or Electronic Patient Record Systems.
* Contributing to the delivery of well managed projects/work packages in a complex organisation.
* Proven experience in developing eLearning or digital learning materials in a complex organisation.
* Advanced use of Microsoft Office and/or database applications.
£39,959 to £48,117 a year (Pro rata/per annum)
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