Job Description
Job Description
Post Title: Housing Management Officer
Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.
Location: Kingussie
Hours: 21 hours per week
Duration: Permanent
Salary: £21,239 - £23,751 p.a.
Salary placing will normally be at the first point of the scale.
Contact Person: Christine Mackenzie Tel: or by email
Job Purpose: Housing Management Officers play an integral role in delivering the Highland Council's housing service and are the single point of contact for our social housing tenants for all tenancy related matters. This is an exciting opportunity to join a committed housing service that strives for consistent improvement and development with a focus on excellent customer care.
Within this role you will work closely as part of a multi-disciplinary housing team and you will report to, and support, the area Principal Housing Officer.
This is a varied role with competing demands that requires a comprehensive and organised approach. Community interaction is fundamental to delivering housing services and there will be daily interaction whereby there are opportunities to influence and assist with creating positive and sustainable neighbourhoods. Housing Management Officers work with individuals with diverse needs and requirements to sustain their tenancies. They ensure, through the collection of rent, that the housing service can fund its delivery in line with legislative requirements and input from tenants and elected members.
A commitment to excellent performance and a drive to deliver for tenants and communities will provide the opportunity to develop skills and knowledge and experience within the social housing sector.
Please APPLY ONLINE. If you are unable to apply online and you wish to request an offline application pack, please contact HR Transactions Team, T: hour voicemail) quoting the post reference number above.
Please find the Job Description below.
The Highland Council understands that diversity fosters creativity and innovation. We are committed to equality of opportunity, and being fair and inclusive. We welcome applications from people from all backgrounds, representative of the communities we serve and particularly encourage applications from candidates who are likely to be under-represented in our workforce.
As a disability confident employer, we guarantee to interview all disabled applicants who meet the minimum essential criteria requirements for the post.
Shortlisted applicants will normally be contacted by email, unless otherwise stated. Please check your emails regularly, including your junk/spam folder.
Requirements
* Chartered Institute of Housing Level 3 Qualification or the willingness to undertake this within the first 12 months of employment.
* Have access to personal transport or be able to travel to meet the requirements of the post.
* Experience of working within the social housing sector, or a closely related field. xxuwjjq
* Experience of providing a front-line customer service and having a strong commitment to customer care.