P A Henery Ltd, Croydon, England, United Kingdom
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Job Opportunity: Office Administrator (with Technical Knowledge)
Location: South Croydon
Salary: Competitive, dependent on experience
Employment Type: Full-Time
Are you a highly organised, confident communicator with a solid understanding of building services such as mechanical engineering, plumbing, heating, and electrical systems? We're looking for a proactive and detail-oriented Office Administrator to join our dynamic team and play a key role in the day-to-day operations of our growing business.
About the Role:
In this varied and fast-paced position, you will be the central hub of our operations, responsible for managing communication between clients and engineers, overseeing diaries, and ensuring smooth project coordination from enquiry to invoicing.
Key Responsibilities:
1. Confidently answer incoming calls, taking clear details from clients and providing initial advice where appropriate
2. Manage inboxes efficiently and respond to client queries promptly
3. Coordinate engineers’ diaries and allocate jobs based on priority and availability
4. Provide quotes and order materials directly to site
5. Track job progress and ensure completion within deadlines
6. Prepare and send professional reports and invoices with excellent written accuracy
7. Complete job documentation and ensure all admin processes are followed
8. Liaise with suppliers and manage procurement as needed
Skills & Experience:
1. Prior experience in a similar administrative role (preferably in building services, engineering, or facilities management)
2. Basic knowledge of mechanical engineering, plumbing, heating, and electrical systems
3. Strong telephone manner and confidence when speaking with clients and suppliers
4. Excellent organisational skills with the ability to multi-task and prioritise under pressure
5. High level of written and verbal communication skills
6. Comfortable using scheduling and office software (e.g., Outlook, Excel, job management systems)
7. Self-motivated, detail-focused, and able to work independently
Bonus Points:
1. Experience in quoting and invoicing software
2. Familiarity with compliance and industry regulations
3. Previous coordination experience within an engineering or maintenance team
To Apply:
Send your CV and a brief cover letter outlining your relevant experience to info@paheneryltd.co.uk
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Administrative
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