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Job Title: Data Migration Manager (FTC)
Location: Walsall
Package: To £70,000 pro rata (depending on experience)
Echo Managed Services is seeking an experienced and detail‑oriented Data Migration Project Manager on a 6‑month FTC basis. This role requires a strategic thinker with exceptional project management skills, technical expertise in data migration tools and platforms, and the ability to communicate effectively with stakeholders at all levels.
Who We Are
Part of the South Staffordshire group, Echo Managed Services is a leading provider of outsourced customer service solutions and software. We pride ourselves on delivering outstanding results for our clients and cultivating a culture of innovation and growth. Join our team and become part of a forward‑thinking organisation that values collaboration, integrity, and continuous improvement.
The Role
You will join the Echo team working on an already inflight implementation of our latest product: a cloud‑based SaaS billing solution built around the Salesforce platform. As a member of the Echo Professional Services team, you'll play a pivotal role in the implementation of software to our clients. Your expertise will be crucial in driving excellence, improving processes, and providing client satisfaction.
Key Responsibilities
* Develop and manage detailed project plans and timelines for all data migration activities
* Communicate project updates, risks, and challenges clearly and effectively to all stakeholders
* Coordinate cross‑functional teams across multiple locations to meet project milestones
* Provide mentorship and direction to data analysts, developers, and business analysts
* Tailor governance frameworks to meet internal and client expectations
* Manage risks and issues, maintaining RAID logs and mitigation plans
* Track and report on project budget, ensuring spend aligns with forecasts and targets
* Apply expertise in data migration tools, SQL, and cloud platforms (preferably Salesforce)
What You’ll Need
* Proven track record of managing large‑scale data migration projects
* Extensive experience in the utilities sector, ideally within water or energy environments
* Strong command of ETL processes, including data mapping, transformation logic, and validation protocols
* Proficient in SQL, data migration tools, and cloud‑based platforms (preferably Salesforce)
* Skilled in data governance, ensuring integrity, accuracy, and compliance throughout the migration lifecycle
* Demonstrated ability to lead cross‑functional teams and manage complex project timelines
* Excellent communication skills, with the ability to translate technical concepts for non‑technical audiences
* Experience working in client‑facing roles, particularly within outsourced service delivery models
* Familiarity with GDPR and data protection standards relevant to customer and billing data
What You’ll Get In Return
* A competitive salary
* Pension scheme with employer contributions
* 25 days holiday + bank holidays
* A supportive and collaborative work environment where your ideas and contributions are highly valued
* Mentorship and guidance from experienced professionals
* 24/7 GP service
* Access to premier benefits – store discounts
* Employee Well‑being programme
* Free onsite parking
* Onsite Gym
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Information Technology
Industries
Outsourcing/Offshoring
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