The Opportunity
We are seeking a skilled and proactive M365 Engineer to join our team, focusing on BAU (Business as Usual) operations. This role resides in the Digital Workplace Team, which is part of IT User Experience, and the team is responsible for the administration, configuration, optimisation, and support of Microsoft 365 services, with a strong focus on Microsoft Teams and the Microsoft 365 Admin Centre.
Description
This role ensures the secure, reliable, and efficient operation of collaboration and productivity services across the organisation, following best practice governance and compliance standards. The engineer will work closely with security, infrastructure, governance, and support teams to deliver a high-quality user experience and drive adoption of M365 capabilities. This role is critical in enabling strategic projects by handling day-to-day support, escalations, and product management. The successful candidate will be responsible for maintaining and enhancing our M365 environment and should have a broad understanding of all technologies under the team's remit, including Microsoft 365, Office Product Suite and related applications.
This is a full-time, permanent role based in our Glasgow office with hybrid working. A full job description including a breakdown of responsibilities can be found attached to the role on our careers page https://www.ashurst.com/en/careers/
Qualifications
* Minimum 2 years' experience with managing Microsoft 365 administration and governance of cloud services such as Teams, SharePoint, Copilot, Power Platform and associated technologies.
* Minimum 5 years' experience supporting M365 products and services in an enterprise environment.
* Excellent verbal and written communication skills.
* Proven ability to deliver high-quality customer service.
* Experience working with ticketing systems and meeting SLA requirements.
* Familiarity with Purview, Defender and the Office 365 Suite.
What makes Ashurst a great place to work?
* competitive remuneration with the flexibility to reward high performance;
* flexible working;
* corporate health plans;
* a global professional development offering for all employees; and
* an industry-leading programme that celebrates diversity and inclusion.
We are committed to delivering positive impacts to our communities through our Social Impact programme.
We aim to recruit, retain and promote the best people from the widest possible talent pools. We are committed to offering a safe and welcoming environment for all employees to ensure they are supported to work at their best.
Beyond this, what sets Ashurst apart from others is our global strength, our drive to innovate and collaborate, and our commitment to excellence. It is these values that make Ashurst a unique place to work.
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