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CMG are excited to be working with one of the most prestigious and recognised media brands in the world who are looking to onboard a temporary credit controller in their head office in London.
This is a temporary opportunity so candidates must be immediately available or on short notice and happy to commute into central London 4 days a week.
Key Responsibilities
* Lead efforts in driving cash collection and reducing Days Sales Outstanding (DSO) / debtor balances.
* Identify, track, manage, and investigate overdue customer accounts.
* Collaborate with customers to negotiate payment plans and agreements.
* Build and maintain strong working relationships with customers, guiding them through the repayment process.
* Ensure timely follow-up with customers to guarantee prompt payment.
* Utilize SSG/Workday systems to monitor, update, and manage outstanding accounts.
* Maintain comprehensive records of customer communications to support individual debtor case management.
* Drive dispute resolution and implement strategies to prevent future payment disputes.
* Assist in the creation and production of accounts receivable management reports, such as aged debtors and credit/collections reports.
* Oversee and maintain customer credit checking and review processes.
* Perform various ad hoc tasks, demonstrating flexibility and adaptability as required.
* Collaborate with offshore Accounts Receivable (AR) teams by
* Reviewing and monitoring customer payment histories and credit limits.
* Ensuring accurate cash remittance applications.
* Overseeing the proper posting of AR activities and entries.
* Managing account suspension and reinstatement in accordance with credit policies.
Skills and Experience
* Excellent written and verbal communication skills, including active listening to engage customers on non-payment issues, clarify reasons for missed payments, and explain payment options clearly.
* Strong diplomatic skills for handling sensitive financial conversations tactfully.
* Solid bookkeeping and numeracy skills for calculating outstanding balances and payment plans.
* Ability to work both independently and as part of a team in a fast-paced environment.
* Thorough understanding of financial regulations and best practices.
* Extensive experience in Accounts Receivable roles, including cash allocation and payment follow-up.
PLEASE NOTE: Unfortunately, due to the volume of applications we receive we are unable to respond to unsuccessful candidates.
If you have not heard from us within 7 days of sending your CV, unfortunately you have not been selected for the position #J-18808-Ljbffr