Job Description
Royal Voluntary Service has an opportunity available for a Product Designer to join our Product Team, working from home. You will join us on full-time, fixed term contract for 12 months, and in return, you will receive a salary ranging from £50,434 to £54,037 per annum.
Royal Voluntary Service is a historic charity that mobilises volunteers to support individuals, local communities and public health services across the UK.
We’re currently undergoing a significant digital transformation programme and as part of this work, we have launched GoVo, a cutting-edge greenfield platform to ignite a volunteering revolution. This includes a design system specifically built by Royal Voluntary Service for GoVo.
The Opportunity
We are seeking a skilled and motivated Product Designer to help guide the design of this platform.
This is a highly collaborative role working in a cross functional team to help understand user problems, develop iterative design options, and test ideas extensively to make sure we understand and meet our user’s needs.
This role requires strong communication skills and problem-solving abilities in addition to deep user understanding. This role will also work closely with the tech team and the rest of the product team to ensure a high-quality user experience on GoVo.
Location: Home Based with National travel
Hours: 35 hours per week, Monday to Friday
Job Requirements
This is what we're looking for:
Knowledge
* A strong understanding of Agile development practices and methodologies
* A good understanding of user-centred design and interaction design principles
* UX research methods and usability testing
* Strong knowledge of application design practices, technologies, and methodologies
Skills
* Wireframing and prototyping tools e.g. Figma
* Task management tools e.g. Jira, Monday.com
* Document collaboration tools e.g. Confluence
* Ability to communicate effectively at all levels
* Ability to prioritise and manage multiple activities, workloads, and objectives in accordance with agreed deadlines
Experience
3+ years professional experience in UX design with a strong portfolio showcasing web and app-based projects
Job Responsibilities
This is what you'll be doing:
* Designing intuitive and elegant solutions that solve user and business problems and meet specified requirements
o Building customer focused features which prioritise discovery, ease of use and delight
o Building back office featured which prioritise efficiency
* Using user-centred design principles and practices to shape the user journey
* Iterative user research, testing, and qualitative analysis
o Carrying out 1:1 user interviews or group interviews to get rapid qualitative feedback
o Managing user testing at scale using a testing platform to get feedback from a wider range of users
* Developing design systems and rapid prototyping
o Quickly testing and validating new ides
o Building out shared components in our design system which make it easy for all team members to quickly build innovative but consistent designs
* Working with product management to create and scope features and see them through to delivery
o Being involved with the design of features at every stage of the development process
This is how you'll be doing it:
Creativity
Produces creative and original ideas and solutions. Likes to find and explore new ways of doing things. Comes up with alternative possibilities and options.
Drive and Determination
Is ambitious and determined to succeed. Readily accepts and very much enjoys a challenge and is motivated by having stretching objectives to meet. Is energetic and works hard in order to achieve results.
Information Gathering
Enjoys dealing with and refers to factual data. Likes to be well informed and understands the finer details. Prefers to access a wide range of information and opinion before making decisions and when solving problems.
Planning and Organising
Thinks things through well in advance and maps out future activities and resources, taking the key stages, requirements and timescales into account. Likes to monitor to ensure that things are implemented and delivered effectively.
Quality Orientation
Pays attention, is precise, checks, and completes things Focuses on getting things right and seeks to ensure that decisions and solutions minimise risk. Adheres to policy and standards.
Team Working
Enjoys participating in group activities and likes to work with other people. Is ready to collaborate with and support others and is willing to cooperate and compromise for the overall good.
Written and Oral Communication
Talks readily and confidently to groups and individuals. Often playing a leading and influential role in debate and discussion. Writes in a clear and concise manner using appropriate style and language for the reader.
Equality, Diversity and Inclusion
Values difference and sets a positive example of inclusive behaviour in all interactions and promotes practices that celebrate equality and diversity in the workplace and the communities we serve. Is an active participant and encourages others to engage effectively with charity wide inclusion activities.
Job Benefits
This is all the other great stuff you'll be getting:
* A salary ranging from £50,434 to £54,037 per annum
* 26 days’ holiday (pro rata) plus paid statutory Bank Holidays (pro rata)
* Volunteer leave - 2 paid days (pro rata)
* Ten weeks’ company sick pay following successful completion of probation
* A great pension scheme with 8% employer contributions
* 2 x Base Salary Death in Service Benefit, subject to qualification
* Enhanced Family Leave schemes
* An employee benefits package that gives access to an exclusive rewards website to get discounts and cashback online
* A 24-hour doctor line, financial support with dental/optical and other therapies
* A free and confidential employee assistance programme with up to six face-to-face counselling sessions included
* Opportunities to discuss flexible working
* Opportunities to develop new skills and progress your career
* The chance to make a positive, lasting impact that changes lives, communities, and society
If you feel have the skills and experience to become our Product Designer please click ‘apply’ today, we’d love to hear from you!
This is the latest you'll be able to apply, providing we do not close to applicants early:
The closing date for this role is 12 January 2026. However, we reserve the right to close this vacancy early should sufficient applications be received. Please do not delay your application we often get a lot!
At Royal Voluntary Service our goal is to welcome everyone and build inclusive and diverse teams. We celebrate difference and encourage everyone to join us and be themselves at work. To find out more about our commitment to EDI, visit our website.
Join Royal Voluntary Service and together we can change lives, change communities, and change society.