*Please, only apply if you have a valid solicitor’s license and are authorised by the Solicitors Regulation Authority in the United Kingdom.
✈️ Join AirAdvisor – Innovate, Lead, and Make an Impact and work remotely from anywhere in the world✈️
About Us
✈️At AirAdvisor, we are dedicated to ensuring air travelers receive the compensation they are entitled to for flight disruptions. Whether it’s a delay, cancellation, missed connection, or an airline-related issue like overbooking. We have successfully processed over 450,000 claims, earning a 4.6-star rating from 22,000+ reviews. Currently operating in 20 languages (with 10 more forthcoming this year), AirAdvisor is an ambitious and fast-growing startup with a clear vision for international expansion and we plan to reach 1 million claims by the end of 2026.✈️
We are seeking a highly skilled and dedicated Solicitor / Lawyer specializing in consumer flight claims (typically via small claims procedure) to lead in-court collections owning or wanting to open their own boutique Legal Firm in the United Kingdom. Pre-court collections are managed by a team of paralegals. You will be responsible for filing batches of court cases to collect compensation and/or reimbursement of Out-of-Pocket Expenses (OPE) incurred by passengers and/or recover ticket refunds. AirAdvisor currently handles three types of claims: EU261/UK261 compensation for flight delays, cancellations, and denied boarding. Within the next couple of weeks we will be also launching baggage claims (delayed or lost).
If the law or judge decides the case unfairly, we would consider escalating this to change the law, if feasible. There may be PR opportunities regarding court victories and essential legal issues to bring to the spotlight for public awareness. This is an excellent opportunity for high performers who are able to self-perform, have strong litigation experience and have a passion for advocating consumer rights in the airline industry.
The candidate must be free from conflict of interests, aka be free to litigate claims against different airlines.
Requirements:
* A valid lawyer’s/solicitor’s license and legal insurance.
* A law degree from an accredited institution.
* Experience with small claims, consumer rights or aviation law is a plus but is not required.
* Knowledge of relevant consumer protection laws and aviation regulations is a plus but is not required.
* Proven track record of successful in-court collection.
* Strong analytical and problem-solving skills to assess case merits, conduct legal research, and develop effective legal strategies.
* Ability to manage a caseload, prioritize tasks, meet deadlines, and track statute of limitations.
* Experience in automating and standardizing claims management processes to scale up quickly.
Responsibilities:
* Preparing and filing batches of cases in courts against different airlines, responding strongly to airline legal defences (from substantive to jurisdictional defences).
* Leading enforcement of court decisions, if necessary;
* Legal research & accumulating best legal practices on how to deal with different issues.
* Negotiating in-court settlements, if any.
* Maintaining accurate and detailed case records, adhering to all relevant legal and ethical guidelines, and ensuring compliance with regulatory requirements.
* Staying abreast of developments in consumer protection laws, aviation regulations, and relevant legal precedents to enhance expertise and provide the most up-to-date advice and representation to clients.
Soft skills:
* Professional and ambitious, and open to testing new AI optimization solutions and testing new approaches to the claims management process.
* Self-aware, honest, and able to take responsibility for mistakes while driving continuous improvement.
* Result-oriented, with a proven ability to deliver fast and make a significant impact on business.
* A results-driven approach, demonstrating initiative and the ability to manage multiple projects simultaneously.
* Exceptional problem-solving skills and creative thinking abilities.
* Independent, able to act as a universal player, capable of working independently without constant supervision.
* Devotion, eager to make a significant impact on customer satisfaction, with a willingness to go above and beyond to achieve his goals.
* Excellent communication skills, with the ability to articulate complex ideas clearly and concisely.
We offer:
* Remote-first culture with flexible start and end times. You can relocate to another country if you wish.
* Professional Growth Opportunities – work on a global expansion and new market entry.
* Dynamic work and a chance to learn how to utilize your skills in an absolutely new way.
* Supportive Team Culture – Work with smart, passionate, and friendly colleagues who value collaboration.
* International Team - our colleagues are located in 10 countries around the globe.
Job Type: Agreement on Services / Self-Employed Consultant Contract
If you're ready to take on a high-impact role in a fast-growing company, apply now and let's redefine air travel compensation together!
✈️ Join us and bring InsurTech & TravelTech innovation to the next level!✈️
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