Head of Property Operations - BTR/ SFH - Manchester
£80,000+ + bonus and benefits.
Location: Manchester
Seniority level: Director
Employment type: Full‑time
Job function: Management
Overview
Are you a proven property operations leader ready to shape, scale, and inspire a growing team? This is a standout opportunity to build the operational core of a rapidly expanding BTR/SFH platform, combining hands‑on leadership with long‑term strategic impact.
Key Responsibilities
* Lead and scale a property operations function during a pivotal growth phase.
* Shape culture, processes, systems, and standards from the ground up.
* Collaborate closely with senior leadership and a new CTO on a bespoke operations platform.
* Enjoy the perfect blend of strategic influence and hands‑on operational leadership.
* Full property operations for a diverse and growing residential portfolio—including repairs, compliance, tenancy management, customer escalations, and credit control.
* Recruitment, coaching, and development of a high‑performing team across multiple sites.
* Mobilise new developments and integrate externally managed portfolios.
* Oversight of compliance, health‑&‑safety, and regulatory standards.
* Data‑led performance management, including reviewing P&Ls across 100+ developments.
* Continuous improvement of systems and processes (Qube, Fixflo) and involvement in long‑term tech build projects.
What You’ll Bring
* A career built from hands‑on property management roles through to senior leadership.
* Experience building and scaling teams, with a strong focus on culture and capability.
* Excellent stakeholder management, especially with institutional clients.
* A willingness to roll up your sleeves—reviewing SOPs, refining processes, and testing ideas.
* Confidence in data analysis and Excel to drive operational and financial performance.
* A tech‑forward mindset and passion for operational innovation.
Apply Now
Ready to make your mark? Apply now.
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