Senior Account Executive (Contact Centre)
1 month ago Be among the first 25 applicants
This range is provided by Opus Technology. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Salary of £55-£70k basic DOE + Uncapped commission OTE £170K
Overview
The Senior Account Executive (Contact Centre) will be responsible for proactively hunting and generating a quality business pipeline, winning profitable business and helping deliver customer success. The role promotes, sells and secures new business from within new logo wins through a relationship-based account management approach.
Responsibilities
* Develop strong working relationships with Contact Centre partners
* Build a rolling pipeline of 4.0x the agreed Gross Profit quota
* Exceed personal sales targets and KPIs
* Deliver an agreed number of customer reviews and case studies per annum
* Own and run 4 customer events as agreed (face to face or virtual)
* Align with company values and deliver “The Opus Way”
Requirements / Qualifications
* A minimum 2 years’ experience hunting Contact Centre (or Similar) new logo opportunities
* A proven track record in a Contact Centre (or similar) sales role (annual sales of £1m+)
* Experience and ability to work at various levels with clients up to C-level
* Ability to hit the ground running with an established network of contacts in the CC community and prospective customers
* Self-motivated, team-player who can self-manage against targets and objectives
* Good planning and organisational skills, and the ability to remain calm under pressure
* Can work in a manner that champions Trust, Generosity, Transparency, Professionalism, and Happiness
Exclusive Benefits
* A comprehensive Private Healthcare and Cash Plan
* Entry to the £3,000 quarterly Dreamball draw
* Regular fully funded companywide events
* Complimentary daily breakfasts in the office
* Monthly ‘outstanding performer’ accolades
* Pension and life insurance
* Personalised training and development pathways
* Enriching paid volunteering days
* A rewarding Refer a friend scheme (£1,000)
* The flexibility to adjust your holiday allowance
Company values
Work together to win together. Be brave and think differently. Own it and never give up. Strive to be the best. Stay curious and keep learning.
Meet Opus
Established in 1992, Opus is a customer-driven, service-led technology provider focused on delivering tailored technology and building long-term partnerships with clients.
If you're ready to be part of a dynamic team and help us reach new heights, we'd love to hear from you.
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